Windows 10: Name on Windows PC and Microsoft accounts not changing?

Discus and support Name on Windows PC and Microsoft accounts not changing? in Windows 10 Customization to solve the problem; I recently wanted to update my name on my Microsoft accounts and while I've been trying to do so it doesn't seem like it's been working. While trying... Discussion in 'Windows 10 Customization' started by HamedHassan1, Aug 3, 2021.

  1. HAMEDHASSAN1
    HamedHassan1 Win User

    Name on Windows PC and Microsoft accounts not changing?


    I recently wanted to update my name on my Microsoft accounts and while I've been trying to do so it doesn't seem like it's been working. While trying to update the name of the administrator on my PC there's no option to rename it, and when I change the details on my Microsoft account it doesn't reflect anywhere else. Please help.

    :)
     
    HamedHassan1, Aug 3, 2021
    #1
  2. SAHIL BALI
    Sahil Bali Win User

    Cannot change account name?

    Hello,



    Welcome to Microsoft Community. I will certainly help you with the issue that you are facing.

    I would like to ask you:

    • Is your PC connected to a domain?
    • What all troubleshooting steps have you tried?

    Since you have tried to change the name online as well, try to convert your account to a Local account from Microsoft account and then revert it to Microsoft Account.

    • Open Start and go to Settings.
    • Go to User Accounts.
    • Disconnect from Microsoft Account.

    Restart the PC and follow the same steps to connect to a Microsoft Account.

    Let us know the results. Hope this information helps.
     
    Sahil Bali, Aug 3, 2021
    #2
  3. NATHANIEL MON
    Nathaniel Mon Win User
    Microsoft account name change not working on laptop

    Hi Nathan,

    There might be some conflicts on the settings of your PC and your Microsoft account. We would like to ask some questions for clarification:

    • Did you follow the steps provided on this
      article       to change the name of your Microsoft account?
    • Have you tried checking if there available updates for your Windows 10?
    • When you said that "when I log on to my laptop the user account is still showing the old name", are you referring on the sign-in screen name?
    Regards.
     
    Nathaniel Mon, Aug 3, 2021
    #3
  4. PATRICIA YU
    Patricia Yu Win User

    Name on Windows PC and Microsoft accounts not changing?

    Query about changing the account name

    Hi Stephanie,

    Since you have already changed the name on your Microsoft account, we suggest switching into a local account, and then log back in with your Microsoft account. This way, we can be sure that any changes made to your Microsoft account will be synced to your
    local user account.

    For steps on how to switch to a local account:

    • Click on Start.
    • Click on Settings.
    • Click on Accounts.
    • Under Your account, click on Switch to a local account.

    To switch back to a Microsoft account:

    • Follow steps 1-3 above to get to Accounts.
    • Under Your account, click on Sign in with a Microsoft account instead.

    If the issue persists, please do not hesitate to get back to us.
     
    Patricia Yu, Aug 3, 2021
    #4
Thema:

Name on Windows PC and Microsoft accounts not changing?

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