Windows 10: Names added in Photos Windows 10 Disappeared

In Photos, under More/People 'Add name' I spent several days adding names to hundreds of photos individual icons displayed by Photos. After Windows 10 update KB4592449 on 12/9/2020, the photos are still there, but all names I entered have disappeared.

:)

 

The 'Photos' app for photo viewing has disappeared.

I do not understand this, when I returned to the PC later today my original settings had returned to the start screen, including one other tile which I had also lost but had not yet re-instated. Also the original list of 'All apps' had returned to the start
screen, including 'Photos'. There is nothing that I am aware of having done that should have caused the original disappearance of some apps from the 'All apps' list and their associated tiles, or that could have caused them to return.

It has therefore been unnecessary to follow your suggested steps, though I have done so anyway and it works as suggested. Note that I had followed your steps 1 & 2 earlier which is why I knew 'Photos' had not disappeared from the PC but was simply not
visible on the 'All apps' list and hence my inability to re-pin the tile.

Thank you for your reply and understanding my frustration.

 

name photo album windows 10

Hi Rena,

Conflicts with the photos app settings is one of the possible reasons why you are having issues naming an album. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the Windows key, type winver, and press the Enter key.
• Do you have a third-party security software installed?

Meanwhile, I would suggest that you try running the Windows app troubleshooter and check if you will still encounter
the same issue in renaming an album in the Photos app.

Update us with the results so we can further assist you.

 

Pictures disappearing from Windows Photo Album

Hi,

It seems the photos could've disappeared because of a corruption in the application. To address this issue, we suggest that you run the Windows app troubleshooter to scan and fix for any issues within the Photos app. To run the troubleshooter, refer to this

link.

You may also try creating a new user profile to see if this is just an issue within the current user profile. Check the links below on how to create a user account.

• Create a local user account in Windows 10
• Sign in with a Microsoft account

Let us know how it goes after performing the suggested troubleshooting steps.