Windows 10: NAS connecivity gets disrupted

Hi.


The office that I work in has a NAS system which we use to store our files and directly access them for all our working needs. The files are of Cad Drafting, 3d modelling, etc. architectural design mostly. There are around 5-6 active computers that are connected to NAS at a time and we face a regular problem where the NAS system freezes on a certain computer randomly in between work and can take minutes to unfreeze, all while working perfectly fine on other computers. Sometimes the freeze happens more often on one computer than others. The pattern looks totally random to us people here at the office.


Can anyone please tell me what the problem could be about? Is it an issue with Windows or the NAS system?

:)

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

Network attached storage (NAS)

OKAY... I get the laptop thru all the updates by using the troubleshooter. Now I still cannot see my NAS in file explorer BUT there is one file listed in quick access that is on the NAS. If I open file location I can see everything on the NAS (WOOHOO)
but if I close file explorer and reopen it the NAS does not appear(?).

I am sure there is a small tweak that needs to be made but at least if I don't loose the quick access I will be able to access my files.

One step forward!!!!

Thanks,

Len

p.s. still working on the desktop

 

NAS drive not showing in the Network after Windows 10 auto update this week

Hello Charles,

Let's get your NAS device detected on your home network.

Kindly follow the suggested steps below:

Step 1: Disable anti-virus software and Windows Firewall.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software,
you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Follow the below steps to turn off Windows Firewall:

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Windows Firewall.
• Click Turn Windows Firewall on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• Click Turn off Windows Firewall (not recommended) under each network location that you want to stop trying to protect, and then click
  OK.

If the issue still persists,

Step 2: We suggest you to reconfigure the NAS drive.

Refer to the below thread replied by Smithhead 9 replied on
May 7, 2015

Accessing NAS not working in Windows 10 Technical Preview

Let us know what happens.