Windows 10: Nas drive win10 issue

Hi, i cannot access my wd cloud drives via win 10 but have no issue with wd cloud via phone app, Have tried all reset options but still not working,

Any help with this would be great please

:)

 

NAS drive is not visible in Explorer

I have a puzzling issue. I have a laptop with Windows 8.1 (wireless attached), I have recently added a Windows 10 PC (cable attached) to temporarily replace my old server and I have update a further PC from WIN7 to WIN10 (wireless attached).

On the updated PC(WIN10) I can see the NAS drive in Explorer listed under NETWORK in the left hand pane.

Since this was updated I can no longer see the NAS drive, listed under NETWORK, in either the laptop or the temporary server replacement PC. What I have on these two devices is a NAS icon listed under NETWORK LOCATIONS in the right hand pane.

Although I can manage the NAS from all the PCs, and as such isn't a problem, I don't understand why this is and even after much trawling through of settings I can not find a reason

Any help?

Addendum: I also have an old WIN7 PC on the network as well and that does not show the NAS drive under NETWORK and neither does it have a NETWORK LOCATIONS icon either.

There is also a satellite receiver that is on the network (I had forgotten about it as it isn't used much) and this is ONLY visible on the WIN7 PC.

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

RPC error: cannot connect to NAS drive

Since upgrading from Win7(64) to Win10(64), I have been unable to connect to my NAS drive (\\NET_DRIVE). While I can see the drive in windows for mapping a drive, File Explorer and Network Sharing, when I try to map the drive, I get the following error:
\\NET_DRIVE is not accessible.... A remote procedure call (RPC) protocol error occurred.

• The NAS drive is connected to my WiFi router, not to a remote computer.
• The user profile I'm using has administrative rights
• This problem did not occur when running Windows 7. It started when I upgraded to Windows 10

How can I fix this so I can access my NAS drive?