Windows 10: NAS on Home network - one PC can access, another can't

This has been driving me crazy - and I'm sure it's something simple I've overlooked...I have a 2Tb NAS connected to my private home network via Ethernet. Two PCs running Windows 11 Pro version 23H2 and 24H2, respectively. Each one configured the same, in terms of networks:network discovery Onfile and print sharing On, "Set up network connected devices automatically" is checked. each has an entry in their Hosts files to translate the NAS IP address to a friendly name NAS2TB, in this case.The NAS appears in File Explorer on the network for both. I can successfully Ping the IP on both PCs.Th

:)

 

Folder on NAS not accessible by Windows, network credentials give access denied

Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

It seems like the issue might be related to permissions or user account configurations on your OMV NAS. Here are some additional steps you can try to resolve the issue:

1. Check Folder Permissions on OMV:
   
   • Ensure that the specific backup folder has the correct permissions set for the user account you are using to access it. Sometimes, even if other folders are accessible, specific folders might have different permissions.
     
   • Go to the OMV web interface, navigate to the shared folder settings, and verify the permissions for the backup folder. Make sure the user account has the necessary read/write permissions.
     
2. Create a New User on OMV:
   
   • As suggested in a similar case, creating a new user on OMV with the same username and password as your Windows local account might help. This can sometimes resolve access issues due to mismatched credentials.
     
3. SMB Protocol Version:
   
   • Ensure that the SMB protocol version used by OMV is compatible with your Windows 10 setup. Sometimes, mismatches in SMB versions can cause access issues. You can check and adjust the SMB settings in the OMV web interface under Services -> SMB/CIFS.
     
4. Clear Windows Credentials Cache:
   
   • Although you've already tried removing and re-adding credentials, ensure that the credentials cache is completely cleared. You can do this by:
     
     • Opening Command Prompt as an administrator.
       
     • Running the command: net use * /delete to clear all cached network credentials.
       
     • Rebooting your computer and then trying to access the NAS again.
       
5. Check for OMV Updates:
   
   • Even though you are using an older version of OMV, check if there are any critical updates or patches available that might address this issue. Sometimes, updating to a newer version can resolve compatibility issues.
     
6. Network Configuration:
   
   • Verify that your network configuration on both Windows and OMV is correct. Ensure that there are no IP conflicts and that the NAS is properly recognized on the network.
     
7. Use IP Address Instead of Hostname:
   
   • Try accessing the NAS using its IP address instead of the hostname. Sometimes, DNS resolution issues can cause access problems.
     
8. Check Firewall and Security Software:
   
   • Ensure that your firewall or any security software on Windows is not blocking access to the NAS. Temporarily disable them to see if it resolves the issue.
     

If none of these steps resolve the issue, you might want to consider seeking further assistance on the OpenMediaVault forums, where other users and experts might have additional insights specific to OMV configurations.

Please feel free to reach out if you require any additional assistance. I'm here to help!

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

Problem accessing a NAS drive


I have 2 NAS drives and 3 computers in my home network. The NAS drives and one PC are Ethernet-connected to a router/wireless access point; the other 2 PCs use wireless connections. All 3 PCs can access one NAS drive with no problem. The drives show up in the Network section of File Explorer, and if I click on the NAS's icon all it's shares are displayed (whether or not the PC has credentials to access the shares). The shares on the other NAS drive can be seen by only 2 of the PCs.

On the failing PC the inaccessible NAS drive shows in File Explorer, but if I click on it I get




However, on that same PC, Firefox can access the FTP server on the NAS drive



so Windows obviously has no trouble communicating with the NAS. And Windows must be configured to allow communication with a NAS in general or it could not successfully connect to the other NAS. (Those two screen snips were stored on that working NAS.)

The problematic PC doesn't really have to reach the NAS, but I would like it to, and I'm frustrated that I can't figure this out. Anyone have any suggestions?

BTW, the error popup says I should ask the administrator of the server about this. I would, but I'm not speaking with myself at the moment.