Windows 10: Need a phone number to speak with MS about a security problem. I allowed tech support...

Have presented this problem to MS on line.

This problem requires presenting some background.


I have an iMac computer on which I have installed a Windows PLATFORM.


Using this platform I was connected to a site when it was interrupted by a display showing the word Microsoft in the background. Lots of noise etc.

Further was informed:


Supposed to have detected a Spy Eye trojan intrusion.
Root cause – Security breach network contamination
No network firewall security.


Cost for Basic Firewall Security $699


Cost for Advanced Firewall Security $999


After considerable conversation by phone finally offered Advanced version for $699 which included a senior discount.


I suspected a fishing scam so declined offer.


They installed a program to contact them “Go To Assist” which I have removed.


For the past 2 days my computer has worked ok on both the Windows platform and the iMac platform.


MS online returned this message:


If you need assisted support from one of our advocates, please know our wait times are currently longer than usual. We're sorry for the inconvenience and appreciate your patience and understanding

BUT NO PHONE # OR FURTHER INFO. Can not obtain info from MS.

Has anyone encountered a similar situation??


* Moved from MSN

* Original title: how to get a phone number to speak with with MS about a security problem

:)

 

microsoft tech support phone number

Hi Ray, the links below should get you to speak with Microsoft Support

Phone/Chat/Schedule a Call

https://partner.support.services.microsoft.com/...

Or choose a local Phone Number:

https://support.microsoft.com/en-us/help/13948/...

 

microsoft tech support phone number

does Microsoft have a tech support phone number?

 

Supported phones for Windows 10 Mobile Insider Preview


Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.