Windows 10: Need app to create new user

Hi, I'm on windows 10.

I need to create a new user, but when I try to do it in Settings > Family & other users I get the message "You need to install an app for this task. Would you like to search for one in the Store?".

If I click Yes, in Microsoft Store I get the message "Try that again. Page could not be loaded. Please try again later." "Code: 0x80131500 CV: 2HU/dlhOck2lf4Vo".

I can create a new user via powershell, but I'd like to know what's wrong in Settings.

Thanks.

:)

 

after creating new user account the app store doesn't work

I have tried this several times with the same result:

create a new user account with local log-in

when returning to my own user account a number of my store apps will not run

none of the suggested fixes help:

• wsreset.exe fails [remote procedure failed]
• entering several command lines at a system prompt fails [the entered location cannot be found]
• deleting the newly created user account

the only way I have found to fix this is to restore the computer to a previous time.

please don't suggest I try a bunch of the usual procedures to fix the store

this is something specifically to do with opening the new user account. is this an known issue?

 

Windows 10 self installing apps I have uninstalled!

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the below steps and check if it helps:

Step 1: I suggest you to end the task in task manager.

• 
  Go to task bar
  
• 
  Right click on task bar
  
• 
  Select task manager
  
• 
  Click on apps and end the task.
  

Step 2: Go to appwiz.cpl and locate to the apps, right click on apps and uninstall apps.

If the issue persists I suggest you to create new user account and check if it helps.

Step 3: You may check the same issue with the new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

• 
  Go to Settings.
  
• 
  Choose Accounts
  and then select Other User Accounts towards the left.
  
• 
  Select Add an Account.
  
• 
  Enter a user name and hit Next.
  
• 
  Click on Finish.
  
• 
  Sign out from the current Account and Log into the new account.
  
• 
  Check if issue persists.
  

Please let us know if you need further assistance.

Thank you.

 

I can't create a New User Profile that is Not Corrupt! Please Help!

Hi,

I realize the inconvenience you are facing in creating the new user profile on your device. Do not worry we will help you with this issue.

As a work around, I suggest you to enable the built-in administrator account, log-in with the admin account to create a new user profile and check if you are able to check. This will let us know if the issue persists with user account or the operating system.

Step 1: Follow the steps to enable Built-in admin account.

Enable Built-in administrator.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter:

• net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.　　

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.　

Step 2: Refer to the articles to create a test user account/ Microsoft account respectively.

For Local account: Create a local user account in Windows 10

For Microsoft account: Help with Microsoft account


Hope it helps. Get back to us with an updated status of creating new user profile for further assistance.

Thank you.