Windows 10: Need assistance to resolve a black screen issue after windows 11 login

Discus and support Need assistance to resolve a black screen issue after windows 11 login in Windows 10 Gaming to solve the problem; Update kb5022303 was installed on my windows 11 pc by windows update on 1/11/23. Since then I frequently but not always receive a black screen after... Discussion in 'Windows 10 Gaming' started by TommyA101, Jan 15, 2023.

  1. TommyA101 Win User

    Need assistance to resolve a black screen issue after windows 11 login


    Update kb5022303 was installed on my windows 11 pc by windows update on 1/11/23. Since then I frequently but not always receive a black screen after windows login. When this happens, I can use Ctrl-Alt-Del to receive a menu that allows me to sign off and back on again. I tried to uninstall the update by using the "uninstall" button next to the list of recent updates but nothing happens. What should I do to remedy this issue?

    :)
     
    TommyA101, Jan 15, 2023
    #1

  2. Resolving login issues

    If your device doesn't run in safe mode, the next step that we suggest is to run a repair using a boot media. Here are the steps:

    • Restart your device.
    • Upon start up, keep on pressing F12 to check if your device respond to BIOS.
    • Once you've accessed the BIOS setup screen, follow the step-by-step guide on Yashwanth Kotakuri's

      post
      on how to repair start up using a boot media for Windows 10.

    Let us know if you need further assistance with the repair.
     
    Darwin Dim, Jan 15, 2023
    #2
  3. Black Screen with Pointer

    Hi Costa,

    Thanks for posting your query on Microsoft Community. We will surely help you with simple steps to resolve your issue.

    To assist you better, please provide few details.


    • Is the black screen with courser appears after login or before login?

    • Did you make any changes to the computer, prior to the issue?
    I suggest you to refer to the below link where the same type of issue had been discussed, refer to the suggestion given by
    Sharath Srinivasa on August 7, 2015.

    Redirecting

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Jan 15, 2023
    #3
  4. Rose Cal Win User

    Need assistance to resolve a black screen issue after windows 11 login

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 15, 2023
    #4
Thema:

Need assistance to resolve a black screen issue after windows 11 login

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