Windows 10: Need assistance to resolve Windows 11 random crashes

My PC randomly crashes. I'll get a blue screen with a sad face and "Your PC ran into a problem and needs to restart as soon as we're finished collecting some error info."I've located the folder "mini dump" and see files corresponding to to crashes. Can someone help me determine if it's a hardware or software issue?

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Constant BSOD and Random Crashing

I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

1. Analyzing minidump files:
   
   • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
     
   • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
     
   • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
     
   • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
     
2. Alternative troubleshooting steps:
   
   • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
     
   • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
     
   • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
     
   • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
     
   • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
     

Remember to always back up your important data before making any major changes to your system or replacing hardware components.

I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.

 

Windows 10 Random Crashes

Hi Lazarus,

There are various reasons why you're experiencing random crashes on your computer. For us to better assist you on your concern, kindly answer these questions:

• When did the issue start?
• Were there any changes made on your computer before encountering the issue?
• Does the issue only occur when you're performing a specific task?
• How did you re-install your Windows 10?
• Aside from re-installing Windows 10, what are the troubleshooting steps you've done so far?

If possible, kindly send us a picture of the issue for us to further investigate your concern.