Windows 10: Need Assistance with Windows 10 randomly turning off

Discus and support Need Assistance with Windows 10 randomly turning off in Windows 10 BSOD Crashes and Debugging to solve the problem; I typically hear a slight click sound before my computer turns off like I would if I did a Windows shutdown or restart and then the computer turns off.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cmm3816, Aug 31, 2021.

  1. cmm3816 Win User

    Need Assistance with Windows 10 randomly turning off


    I typically hear a slight click sound before my computer turns off like I would if I did a Windows shutdown or restart and then the computer turns off. There is no consistency to it. Sometimes it does it under heavy load gaming and other times this is the more frequent occurrence it does it under light load or when I'm away from the computer. I don't always have an error logged in the event log when the computer randomly turns off, but sometimes I do get one. I have included a recent error I got associated with a random shutdown below. I am on the latest versions of Windows and have done a

    :)
     
    cmm3816, Aug 31, 2021
    #1

  2. Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Aug 31, 2021
    #2
  3. Windows 10 freezes randomly

    Hi,

    To better assist you regarding Windows 10 which freezes randomly, please provide the following:

    • Which is the last Windows update build you've applied to the computer?
    • Are there any third party applications that are currently installed?
    Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

    • Check the motherboard manufacturer's website to find the specific model of your motherboard.
    • Go to the computer manufacturer's website.
    • Look for the computer model that you're using.
    • You should find any available BIOS update.

    Let us know how it goes.
     
    PreciousLeb, Aug 31, 2021
    #3
  4. Need Assistance with Windows 10 randomly turning off

    Windows 10 freezes randomly


    Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.
     
    kamilanwar, Aug 31, 2021
    #4
Thema:

Need Assistance with Windows 10 randomly turning off

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