Windows 10: Need dump analysis for BSOD on Windows 10

Discus and support Need dump analysis for BSOD on Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; I am getting a BSOD every time I reboot. I have found that if I go into advanced boot and select Ignore Driver Signing it always boots successfully. In... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by joebilbro, Jun 28, 2021.

  1. joebilbro Win User

    Need dump analysis for BSOD on Windows 10


    I am getting a BSOD every time I reboot. I have found that if I go into advanced boot and select Ignore Driver Signing it always boots successfully. In my reading the general consensus is that I have a driver causing the BSOD and need to submit a dump for analysis. Here is a link to a zip file with 3 dumps, a MSCONFIG output, and the output of SPECCY. https://www.dropbox.com/s/00r1t52rzcnx81t/Win10%20PC%20BSOD%20Dumps.zip?dl=0 Please help me identify the responsible driver so I can fix this.thanks

    :)
     
    joebilbro, Jun 28, 2021
    #1
  2. Ryan Fra Win User

    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, Jun 28, 2021
    #2
  3. BSOD dump analysis request

    Hi,

    Thank you for posting your query in Microsoft Community.

    I can understand how frustrating it could be when things go unusual.

    I will certainly help you.

    Please provide us the following details:


    • Have you made any changes to the computer prior to this issue?

    • When exactly you get these errors?
    A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.

    The BAD_POOL_HEADER bug check has a value of 0x00000019.

    The issue occurs because the Hdaudio.sys driver tries to process the audio information when the uninitialized internal firmware memory within the video card is set in a certain manner. The result is internal pool corruption.

    As we are analyzing the dump files, let us try the following steps as a workaround and check if it makes any difference.

    Step 1: Initially, I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well. If it does not appear in safe mode with Networking place the computer in clean
    boot state to identify the culprit program running in the background creating this error.

    Safe Mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.

    Refer the article below:

    Start your PC in safe mode in Windows 10

    http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

    Step 2: Let us follow the steps suggested in the following article and check if it helps in resolving the issue.

    Troubleshoot blue screen errors

    Troubleshoot blue screen errors

    Hope it helps.

    Let us know the status, we are glad to assist you further.
     
    Abdul_Malik, Jun 28, 2021
    #3
  4. Need dump analysis for BSOD on Windows 10

    Win 10 BSOD Driver Verifier Dump Analysis Request

    Would someone with more dump analysis experience than I please take a look at my dumps to see if a particular driver(s) is causing BSOD on boot up? The BSOD gives me error code 139 but the machine appears to shutdown cleanly. If I understand the dump analysis
    correctly it is pointing to ntkrnlmp.exe which I find hard to believe is at fault. My hunch is the problem is related to the SSD.

    Minidumps and MSinfo are at:

    010718-5421-01.zip

    Office_MSinfo.nfo
     
    RichardPraino, Jun 28, 2021
    #4
Thema:

Need dump analysis for BSOD on Windows 10

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