Windows 10: need help accessing administrator account

Discus and support need help accessing administrator account in Windows 10 Customization to solve the problem; Hello A sever weather storm knocked out electricity which of course offset my electronics. When trying to establish a connection I entered the... Discussion in 'Windows 10 Customization' started by JoyceGQF, Aug 24, 2020.

  1. JoyceGQF Win User

    need help accessing administrator account


    Hello


    A sever weather storm knocked out electricity which of course offset my electronics.


    When trying to establish a connection I entered the wrong email on my administrator account. The password I have for that does not work as it is not an msn accont.


    How do I reset this?

    :)
     
    JoyceGQF, Aug 24, 2020
    #1
  2. angus Win User

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Aug 24, 2020
    #2
  3. Linking Microsoft Account to my Local Account Caused me to Lose Administrator Access

    Hi,



    Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

    I suggest you to refer to the below steps and check if it helps.

    Step 1: Try to login to your temporary user account, enable built in administrator account and try to change the account settings.


    • Press Windows + X key together on your desktop screen.

    • Click on Command Prompt (admin) to open
      Command Prompt.

    • Type the following command and hit Enter:

    • net user administrator /active: yes
      (Check for the spaces)
    4. Now log off from the current user and try to login to the administrator account that is enabled.

    Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



    Step 2: Follow the below steps,


    • Type User Accounts in the Search box from the desktop and select
      Change the User Accounts.

    • Here you will be able to see all the user accounts on your computer.

    • Select the User account and see if it is a Standard user account or Administrator.

    • If it is standard user then, change it to Administrator.

    • Now, log out from the Built-in Administrator account and try to log-in with your Administrator account.




    Hope it helps. Kindly update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Aug 24, 2020
    #3
  4. Gino Des Win User

    need help accessing administrator account

    Can't Access Administrator Account - Windows 10

    Hi,

    To resolve this issue, we suggest that you start your PC in safe mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. For steps on how to start your PC in safe mode, refer to the following link:

    Start your PC in safe mode in Windows 10
    .

    Once you are in safe mode, let's enable the built-in Administrator account on your PC. Follow the steps below:

    • Right-click on the Start menu.
    • Click on Command Prompt (Admin).
    • Type net user administrator /active:yes on the command prompt, and press Enter. This command will enable the built-in Administrator account.
    • Type net user administrator password on the command prompt, and press Enter. This will change the Administrator account's password to
      password.
    • Reboot your computer, and sign in as Administrator.

    Once you are signed in as Administrator, let's make your old account as Administrator. Follow the steps below:

    • Right-click on the Start menu.
    • Click on Settings > Accounts > Other Users.
    • Click on your other account and click on Change account type.
    • Under Account type, select Administrator.

    Let us know how it goes for us to assist you further.
     
    Gino Des, Aug 24, 2020
    #4
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need help accessing administrator account

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