Windows 10: Need help analyzing BSOD crash data

Hi there, I have been encountering some BSODs lately, so I grabbed the most recent minidump file, ran it thru windbg as per this wikihow article, lol but I don't quite know what to do with what the bugcheck analysis says. Here's what I grabbed:MEMORY_MANAGEMENT 1a # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2 contains the address of the PFN for the corrupted page table page. On a 32 bit OS, parameter 2 contains a pointer to the number of used PTEs, and parameter 3

:)

 

Constant BSOD and Random Crashing

I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

1. Analyzing minidump files:
   
   • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
     
   • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
     
   • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
     
   • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
     
2. Alternative troubleshooting steps:
   
   • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
     
   • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
     
   • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
     
   • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
     
   • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
     

Remember to always back up your important data before making any major changes to your system or replacing hardware components.

I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.

 

QuickBooks crash while opening data file

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned that after Windows and QuickBooks update whenever you open a data file in QuickBooks, it crashes. We would like to know if any other programs are crashing apart from QuickBooks.



I suggest you to refer the troubleshooting steps mentioned below:



Method 1: Repair QuickBooks



I suggest you to try repairing QuickBooks and then open data file in it. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type appwiz.cpl and click on
   OK.
   
3. Look for QuickBooks application from the list, right click on it and select
   Repair.
   
4. Follow the on-screen instructions to complete the repair process.
   

If repairing QuickBooks didn’t fix the issue, please refer Method 2.



Method 2: Open Sample data file



You can try opening a Sample data file in QuickBooks and check if QuickBooks crash. If QuickBooks didn’t crash while opening Sample data file, I suspect that the data file that you are trying to open is causing the crash. In this case, I suggest you
to contact the
QuickBooks support team.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

Hi,

In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

• Have you made any recent changes on your computer prior to the issue?
• Was there an error code displayed when experiencing the blue screen error?

Meanwhile, we suggest following the troubleshooting steps provided on this
article to help fix the blue screen error. We also recommend posting on
TechNet forum to analyze the dump files.

If you need further assistance, don't hesitate to reach out.