Windows 10: Need help analyzing dump logs

Discus and support Need help analyzing dump logs in Windows 10 Software and Apps to solve the problem; Laptop freezes then crashes when the power is connected. Happens when doing intensive tasks such as running games. I already tried reinstalling the... Discussion in 'Windows 10 Software and Apps' started by Nissie654, Aug 20, 2023.

  1. NISSIE654
    Nissie654 Win User

    Need help analyzing dump logs


    Laptop freezes then crashes when the power is connected. Happens when doing intensive tasks such as running games. I already tried reinstalling the Intel drivers multiple times but the issue persists.The dumpfiles can be found here: https://1drv.ms/u/s!AivbcB5kC62mgTITt4nt3IpmUBCg?e=A6HLfpWould apreciate help.

    :)
     
    Nissie654, Aug 20, 2023
    #1
  2. DEQIANLI
    DeqianLi Win User
    DeqianLi, Aug 20, 2023
    #2
  3. GERARD QUI
    Gerard Qui Win User
    Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

    Hi,

    In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

    • Have you made any recent changes on your computer prior to the issue?
    • Was there an error code displayed when experiencing the blue screen error?

    Meanwhile, we suggest following the troubleshooting steps provided on this
    article     to help fix the blue screen error. We also recommend posting on
    TechNet forum to analyze the dump files.

    If you need further assistance, don't hesitate to reach out.
     
    Gerard Qui, Aug 20, 2023
    #3
  4. JEF.PANDEZ
    jef.pandez Win User

    Need help analyzing dump logs

    Help analyze another DUmp File

    Hi,

    1. Please see the dump file on the link below

    MiniDump S – Google Drive

    2. If anyone has a tool to help analyze minidump errors that can be shared with other user,

    Thank you in advance

    Jef
     
    jef.pandez, Aug 20, 2023
    #4
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Need help analyzing dump logs

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