Windows 10: Need Help ASAP MSI Bios Blue Screen Crash/Windows Key Unrecognizable

Discus and support Need Help ASAP MSI Bios Blue Screen Crash/Windows Key Unrecognizable in Windows 10 Software and Apps to solve the problem; Dear Microsoft Community, I was editing a video in Adobe After Effects when my computer suddenly froze. 10 seconds later I got a blue screen saying... Discussion in 'Windows 10 Software and Apps' started by Marcus_1995, Dec 6, 2021.

  1. Need Help ASAP MSI Bios Blue Screen Crash/Windows Key Unrecognizable


    Dear Microsoft Community, I was editing a video in Adobe After Effects when my computer suddenly froze. 10 seconds later I got a blue screen saying there was an error. I proceeded to then restart my computer and when it turned back on my MSI Bios opened. I kept trying to close it but it just kept reopening. I eventually found out that online I had to switch my bios mode to CMD instead of UEFI. That ended up closing bios but when I restarted my computer, it said that I had to plug in a boot USB. My friend let me borrow one of his and set up the windows boot USB for me and I plugged it in. Then

    :)
     
    Marcus_1995, Dec 6, 2021
    #1

  2. my system keeps on crashing. (blue screen)

    Hello Harrison,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
    on Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Dec 6, 2021
    #2
  3. Rose Cal Win User
    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 6, 2021
    #3
  4. Law-II Win User

    Need Help ASAP MSI Bios Blue Screen Crash/Windows Key Unrecognizable

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Dec 6, 2021
    #4
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Need Help ASAP MSI Bios Blue Screen Crash/Windows Key Unrecognizable

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