Windows 10: Need Help: Bluescreen with Unexpected_Kernel_Mode_Trap Error

I was just casually using my PC while playing D&D, just had Roll20 open and I got this BSOD as I opened the calculator which I assume is a coincidence. I have uploaded and shared the DMP file from my Minidumps folder for evaluation. Following this I updated my chipset and ryzen drivers just in case. I am also on the latest windows version. I ran sfc /scannow and it detected no integrity violations. This information may be irrelevant, but I figure there is no harm in including it.020225-10109-01.zipThanks in advance!

:)

 

Bluescreen UNEXPECTED_KERNEL_MODE_TRAP and SYSTEM_SERVICE_EXCEPTION

Hi, Thib_19

Welcome to the Microsoft Community.



Thank you for providing the information from the minidump file. I understand that experiencing frequent bluescreens with error codes such as UNEXPECTED_KERNEL_MODE_TRAP and SYSTEM_SERVICE_EXCEPTION can be quite frustrating. Let's work together to troubleshoot and resolve this issue.

Based on the analysis you've provided, it appears that the bluescreen occurred due to a double fault, with the process name being nvcontainer.exe. This suggests that there may be a problem related to NVIDIA drivers or associated software.

Here are some steps you can take to address this issue:

1. Update NVIDIA Drivers: Ensure that your NVIDIA graphics drivers are up-to-date. You can download the latest drivers from the official NVIDIA website or use the GeForce Experience application to check for updates.
   
2. Perform a Clean Installation of NVIDIA Drivers: Sometimes, issues can arise from corrupted driver installations. Use the Display Driver Uninstaller (DDU) tool to completely uninstall your current NVIDIA drivers, and then reinstall them from scratch.
   
   • Download Display Driver Uninstaller (DDU)< software and extract the file.
     
   • Open DDU ****.exe and run extract program.
     
   • Reboot into Windows* safe mode. (Refer to Start your PC in safe mode in Windows.)
     
   • Go to the DDU extract path and double-click the Display Driver Uninstaller.exe to open DDU.
     
   • Click Close in the Options window.
     
   • Select device type to GPU and select device to Nvidia.
     
   • Click Clean and restart or Clean and Shutdown depending on your needs
     
   • Wait the software to finish the process and auto reboot Windows to the normal mode or shutdown.
     
     Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
     
3. Run System File Checker (SFC) and DISM: Use the System File Checker tool to scan for and repair any corrupted system files. Additionally, run the Deployment Image Servicing and Management (DISM) tool to repair the Windows system image.
   
   • Search for 'CMD' in the start menu, find 'Command Prompt' and select 'Run as administrator'.
     
   • Enter the following commands one by one, making sure to run the next command after the previous one has completed:
     
     
   • When the scan is complete, you can check the scan information to see if any problems were detected and fixed.
     
4. Review Recent Changes: Consider any recent software or hardware changes that may have coincided with the onset of the bluescreens. Reverting recent changes or uninstalling newly installed software/hardware can help isolate the cause of the problem.
   

If the issue persists after trying these steps, please provide any additional information or error messages you encounter, and I'll continue to assist you in resolving the problem.

Best Regards

Martin | Microsoft Community Support Specialist

 

UNEXPECTED_KERNEL_MODE_TRAP

hi,

any idea how to resolve "UNEXPECTED_KERNEL_MODE_TRAP" on win11?

Bluescreen viewer:

- bug check string : UNEXPECTED_KERNEL_MODE_TRAP

-caused by driver : ntoskrnl.exe

-caused by adress : ntoskrnl.exe+4159e0

 

UNEXPECTED_KERNEL_MODE_TRAP Bluescreen error

Hello, I was using my PC this morning and received the UNEXPECTED_KERNEL_MODE_TRAP error after Windows 10 had updated over night. I have never experienced this issue before. When opening the minidump file, there were no drivers listed as the issue. I will
attach the minidump file accordingly. Thank you for your assistance.

MINIDUMP TEXT DATA:

==================================================

Dump File : 080419-25359-01.dmp

Crash Time : 8/4/2019 10:51:15 AM

Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP

Bug Check Code : 0x0000007f

Parameter 1 : 00000000`00000008

Parameter 2 : ffffbb01`bb58e070

Parameter 3 : 00000000`00000001

Parameter 4 : fffff807`56eeb0a2

Caused By Driver :

Caused By Address :

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address :

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\WINDOWS\Minidump\080419-25359-01.dmp

Processors Count : 8

Major Version : 15

Minor Version : 17763

Dump File Size : 363,788

Dump File Time : 8/4/2019 11:00:51 AM

==================================================