Windows 10: Need Help Changing Default Login

Discus and support Need Help Changing Default Login in User Accounts and Family Safety to solve the problem; I don't know how my aunt managed to foul things up on her Windows 10 Home tower, but when she powers on the unit she gets a screen with her user name,... Discussion in 'User Accounts and Family Safety' started by boweasel, Jul 23, 2016.

  1. boweasel Win User

    Need Help Changing Default Login


    I don't know how my aunt managed to foul things up on her Windows 10 Home tower, but when she powers on the unit she gets a screen with her user name, Joan, and the little
    Need Help Changing Default Login [​IMG]
    figure shown here, accompanied by the phrase 'The user name or password is incorrect. Try again'. At this point she has done nothing but press the power button. And no place has displayed to even enter a password.

    There is a little box labeled OK under the message. Pressing that opens a box under her name for the password. It also opens other user names at the bottom left of the screen, one of which is also labeled Joan. However, that particular 'Joan item' has her personalized user picture. Clicking on that brings up the name Joan with her picture and a password box. She can then enter her password and get into Windows.

    If she enters her password in the box with the above stick figure it doesn't work. She has to click on the other Joan user with her picture before she can access Windows.

    How can we get this to NOT bring up the stick figure Joan, which may be a Microsoft account (or not, my aunt doesn't know anymore), or delete the stick figure Joan, or do whatever is necessary to get her name, picture and password be the default?

    I have, of course tried running 'control userpasswords2', checking, saving, reopening, unchecking and saving again. No change.

    :)
     
    boweasel, Jul 23, 2016
    #1

  2. can't down load program without adminastrators permission

    If this is a home PC then (unless you have changed it) your login should have admin rights by default, or do you have another login on the PC that has this?

    If this is a business device you may need to request this from your network administrator and possibly go through change management to request this.
     
    MarkInKent, Jul 23, 2016
    #2
  3. Wrong account linked to computer

    Hi,

    Thank you for posting your query in Microsoft Community.

    I would like to inform that if an email client is used to login to Store, the system by default will make that account as the login account for the user. to change the login method, need to change the same from Account Settings in PC. I suggest you to login
    to the account using the correct password for the account and change the login options from Account Settings. If you do not remember the password, reset the password and check.

    To reset password, refer the link below:

    http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jul 23, 2016
    #3
  4. NavyLCDR New Member

    Need Help Changing Default Login

    NavyLCDR, Jul 24, 2016
    #4
  5. boweasel Win User
    What an idiot I am! Of course I know you have to reboot after making changes through control userpasswords2, but somehow I forgot. Granted, it's been several years since I've used it, and I am pushing 70, so let's just chalk it up to a senior moment, not a portent of impending dementia.

    At any rate, simply checking that box and rebooting took care of everything.
     
    boweasel, Jul 24, 2016
    #5
  6. NavyLCDR New Member
    Glad it worked for you!
     
    NavyLCDR, Apr 5, 2018
    #6
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Need Help Changing Default Login

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