Windows 10: Need help creating a PIN for a Microsoft Email Account

Discus and support Need help creating a PIN for a Microsoft Email Account in Browsers and Email to solve the problem; I have a second microsoft email account setup in Outlook (standalone app) and out of the blue today Windows Hello popped up and is asking me to verify... Discussion in 'Browsers and Email' started by Victek, May 21, 2019.

  1. VICTEK
    Victek Win User

    Need help creating a PIN for a Microsoft Email Account


    I have a second microsoft email account setup in Outlook (standalone app) and out of the blue today Windows Hello popped up and is asking me to verify the account with a PIN. To my knowledge this account account has never had a PIN. I've been going around in circles trying to create one and can't find the correct settings. I can log into the account in a browser no problem. I also have the account setup in the Microsoft Authenticator app on my phone. Windows Hello says go to Settings/Sign-in Options, but those settings in Windows 10 are for the primary Microsoft Account that I sign into Windows with. I've tried finding an option to reset the PIN after logging into the secondary account in a browser, but so far I can't find it. Currently Microsoft Outlook has stopped downloading messages for this account. I would like to get it working again and any help from you all will be greatly appreciated. TIA

    :)
     
    Victek, May 21, 2019
    #1
  2. THEMAILMAN78
    TheMailMan78 Win User

    email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, May 21, 2019
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    Can't create pin for login. Pin stopped working

    Hi Kevin,

    To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

    • Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
    • Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
    • Go back to settings, accounts, sign in options.
    • Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

    Let us know how it goes.
     
    PreciousLeb, May 21, 2019
    #3
  4. IRENEHEALD
    IreneHeald Win User

    Need help creating a PIN for a Microsoft Email Account

    PIN sign in for Microsoft Account

    I am using the Microsoft account page under family members. In this section where it shows my Grand Daughters Account details there is no option to have a Pin Code, However on my page, as Administrator, I can create a Pin.
     
    IreneHeald, May 21, 2019
    #4
Thema:

Need help creating a PIN for a Microsoft Email Account

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