Windows 10: Need help Fixing File Explorer crashes that are linked to kernelbase.dll

Discus and support Need help Fixing File Explorer crashes that are linked to kernelbase.dll in Windows 10 Software and Apps to solve the problem; I have been running into crashes when I right click or even sometimes left click files in file explorer. The event viewer says they are related to... Discussion in 'Windows 10 Software and Apps' started by Shane Cloutier, Sep 16, 2023.

  1. Need help Fixing File Explorer crashes that are linked to kernelbase.dll


    I have been running into crashes when I right click or even sometimes left click files in file explorer. The event viewer says they are related to Kernelbase.dll. I have run SFC and DISM and they have not fixed the issue. I have updated windows, no change. Faulting application name: explorer.exe, version: 10.0.19041.3448, time stamp: 0xa1694e98Faulting module name: KERNELBASE.dll, version: 10.0.19041.3393, time stamp: 0x6b4de7c9Exception code: 0xe06d7363Fault offset: 0x000000000002cf19Faulting

    :)
     
    Shane Cloutier, Sep 16, 2023
    #1
  2. vinceip Win User

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Sep 16, 2023
    #2
  3. Update the mnyob99.dll file


    Using 2007 Home & Business Sunset. I have spent over 10 hrs. trying to find the correct fix, including purchasing Quicken and importing 15 years of data into that monster. What a nightmare, but the learning curve to use Quicken vs. continuing to find a Money fix brought me back to my efforts to repair Money. Ultimately, replacing the .dll resolved the issue of crashing. The crash always would occur once the program was fully loaded. Many thanks to Raymond Chen and Ameridan for providing links to the rewritten .dll and step by step instructions.
     
    BambooSteve, Sep 16, 2023
    #3
  4. Need help Fixing File Explorer crashes that are linked to kernelbase.dll

    Windows explore crash when searching

    The tenforums link solved this issue for me.

    The root cause is a Windows 10 bug where File Explorer crashes when long file names are included in a search result. The steps for the workaround are:

    • Open File Explorer
    • Click View > Options
    • Open the View tab
    • Check "Always show icons, never thumbnails"
    • Click OK
     
    The Benjamin Moore, Sep 16, 2023
    #4
Thema:

Need help Fixing File Explorer crashes that are linked to kernelbase.dll

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