Windows 10: Need help from an HP Guru

Installing Windows 10 upgrades and updates on my HP Laptop is a hit an miss situation. I do not believe that this is the fault of the upgrades/updates, but rather the HP Laptop itself. Many upgrades/updates involve required restarts when installing and working on them with the instructions "Do not turn off your computer".

The problem is that the required restarts are not happening properly, resulting in frozen or blank screens. When this happens, after a reasonable amount of time, I am guessing that the restart is not happening, and I do a hard shut down and restart. Most times this works, but sometimes it does not, and has resulted in failed installs, and even worse, complete crashes.

So my conclusion is that the fault is wit the HP Laptop itself. I have tried changing power settings, many different ways, without solving the problem. Other than dealing with upgrades/updates, I have noticed that closing the lid sometimes does not shut down as it should, resulting in a blank unresponsive screen, and requiring a hard shut down and restart to remedy this.


I am leaning towards a missing or corrupt entry or entries in the registry as being the villain. Bear in mind that I know nothing about the registry.


Any thoughts or suggestions about this ?

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

HP All In One Printer/Scanner/FAX J6400 series - Can't scan w/Windows 10

I have done everything that you have suggested and Windows 10 still will not allow me to scan. All my HP drivers are current and the HP online help process indicates that my printer is fine and online. Any other suggestions?

 

Hi Gurus help neded on wmic command (Cpu data)


Try formatting output as a list:

cpu get /format:list

If you want to, you can also save the output in an HTML file as a form or a table:

/output: "Z:\Test.html" cpu list /format:htable

/output: "Z:\Test.html" cpu list /format:hform

Often it's enough to get shorter list / table / form using switch brief:

/output: "Z:\Test.html" cpu list brief /format:htable

/output: "Z:\Test.html" cpu list brief /format:hform

Example command:





... will produce a quite clear and readable HTML form: