Windows 10: Need Help Identifying Hard Freeze issue with WHEA DMP File

Discus and support Need Help Identifying Hard Freeze issue with WHEA DMP File in Windows 10 Software and Apps to solve the problem; My PC keeps hard freezing and I need help from someone who can understand these files. I'd like to know what is causing this issue as it's getting very... Discussion in 'Windows 10 Software and Apps' started by DeathStalker131, May 18, 2024.

  1. DEATHSTALKER131
    DeathStalker131 Win User

    Need Help Identifying Hard Freeze issue with WHEA DMP File


    My PC keeps hard freezing and I need help from someone who can understand these files. I'd like to know what is causing this issue as it's getting very frustrating. I have done a full hardware can in the BIOS and the Intel Diagnostic tool with no errors.https://drive.google.com/drive/folders/1lFF-ZUaesHHeN8trGLMpXmXcjxdNHBfX?usp=drive_link

    :)
     
    DeathStalker131, May 18, 2024
    #1
  2. A1BUS
    a1bus Win User

    Why is my Computer freezing and getting WHEA Error

    Hello, my PC is hard freezing on random occasions and I am getting WHEA Error in the event viewer but I dont know how to decode it and find out what is the reason for the crash.

    I am on Windows 11

    Asrock B760M Pro RS/D4 Wifi

    Intel i5 12400f

    Nvidia gtx1660s

    2 x 8GB ram

    Here is a dump file from the error - WHEA-20240123-1831.dmp
     
    a1bus, May 18, 2024
    #2
  3. STATIC~CHARGE
    Static~Charge Win User
    Help reading mini dmp file

    Download BlueScreenView, unpack the ZIP, and run the EXE (no installation necessary). It's an excellent little utility for looking at DMP files and finding the cause of crashes.
     
    Static~Charge, May 18, 2024
    #3
  4. WEAKBWOI
    WeakBwoi Win User

    Need Help Identifying Hard Freeze issue with WHEA DMP File

    Identifying the cause of BSOD and dmp files.

    I have been getting the BSOD on my PC every 15~20 minutes and wanted to see if the dmp files could help identify what is causing it.

    Here is the link to the dmp files:

    Microsoft OneDrive

    Thank you in advance, I have a suspect feeling that it is one of my HDDs being faulty but I just wanted to check.
     
    WeakBwoi, May 18, 2024
    #4
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Need Help Identifying Hard Freeze issue with WHEA DMP File

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