Windows 10: Need help in finding a solution for VIDEO_DXGKRNL_FATAL_ERROR that causes my laptop to...

Hi,Issue: The laptop restarts randomly due to VIDEO_DXGKRNL_FATAL_ERROR while playing games.Description: Restart usually occurs when I am using Edge/Chrome while playing a video game. It doesn't show any error or something; it just restarts.I have added my system info and event viewer logs of the crashThe computer has rebooted from a bugcheck., .dmp file for the crash details and the analysis of .dmp file using WinDbg and hardware scan using Lenovo Vantage in this onedrive link - Crash DetailsSolutions tried: Done an in-place upgrade of Windows, Uninstalled NVID

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Scan for hardware changes causes blue screen error VIDEO_DXGKRNL_FATAL_ERROR

Hi,

Thank you for contacting Microsoft Community. I will surely help you to fix the Blue Screen error.

The bug check VIDEO_DXGKRNL_FATAL_ERROR indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

To understand the issue better, let me know what is the make and model of the computer?

Method 1:

I suggest you to uninstall and re-install latest graphics driver from the computer manufacturer website and check if it helps.

Method 2:

If the issue persists, I suggest you to try the steps in the following article which will help to fix common Blue Screen errors. Check if it helps.

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

VIDEO_DXGKRNL_FATAL_ERROR

Hi, HELP please... I am using Sony Vaio SVY1532W1EW with upgrade to window 10 since 3 months. However things turned bad yesterday 26/01/2016 after an automatic update. The laptop shows blue screen with the following error message VIDEO_DXGKRNL_FATAL_ERROR. This
message occurs only in two occasions: 1. after the laptop had charged the battery to 100% and wants to switch full to AC power , 2. When the battery runs down and I plug the charging cord. I believe there was an incompatibility after the automatic update.
I have seen posts on this forum suggesting an update of drivers but all drivers are up-to-date. I have seen also suggestions to disable one Graphic display card but in this case I do not know which one to disable because the laptop has Intel and NVIDIA GeForce
GT 740M. But I would not understand why this would be a solution or is it just a temporal solution.

Please I am need of a solution to this because I am afraid my Hard drive would crash if care is not taken and as far as I understood, there would be no warranty service from SONY in case of any problem occurring after upgrade to window 10.

Thanks

 

I need HELP with finding a new laptop

Hi guys.
I am looking for a new laptop for work. The requirements I have are:

• Portability & Lightweight since I have to carry it around every single day
• 13'' with at least 8GB RAM the more the better but that will do
• at least 8 hours of Battery life I don't want to stress about that
• 500 GB HD will do
• I need it to work fast!

Honestly, I want to buy a MacBook, but it's pricey so I am not sure it is worth it. What will you suggest?