Windows 10: Need Help Installing Bluetooth Drivers

I just bought a refurbished Dell XPS 9550 with windows 11 already preloaded onto it. My bluetooth does not work, and after doing some digging, I found that it was because Dell hasnt released any compatible drivers for windows 11 for my device. I looked around their help website and found that I could download and install their windows 10 bluetooth drivers. My main issues:They have multiple bluetooth drivers and I want to be sure I download the correct one. Also, I would like to know if this would even be worth trying, and if not, should I just revert the OS back to windows 10?

:)

 

Bluetooth driver error 10 when converted to Windows 10

Hi,

Apologies for the late reply.

Error code 10 is a driver error, as you have already tried to install the drivers I would suggest you to un-install and re-install drivers and check.



Try the following steps:


Follow the steps mentioned below:

• 
  Right on the start icon and click on device manager
  
• 
  Select Bluetooth adapter, right click on it and click on un-install.
  
• 
  Restart the computer,
  
• 
  Now, install the latest drivers from the manufacturer's website.
  
  
  
  Hope this helps.
  

 

Bluetooth's mobile phone drivers

Hi David,

Thank you for using Windows 10.

I would suggest you to update the Bluetooth drivers as the initial troubleshooting steps and check. Here is the steps:

• Press Windows+X key on your desktop and select
  Device Manager.
• Locate Bluetooth drivers, expand, right click and click on Update.
  

If it doesn’t help, then I would suggest you to uninstall
and re-install the Bluetooth drivers in compatibility mode. Here is the steps:

• Go to your manufacturer’s website and download the
  Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.

 

Need Help With Bluetooth Speaker, Issue is with volume control

Hi Sierra,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.


Based on the description, the issue you are facing may be due to the Bluetooth speaker driver is outdated since it is new. Since the speaker is running in generic driver. Let’s try simple troubleshooting methods and check if it helps, follow the below
methods information provided.

Method 1.

I suggest you to update the Bluetooth speaker device driver and check if it helps. Follow the below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click on “Bluetooth” and expand it.
  
• 
  Now right click on the speaker device and click on ‘’Update’’.
  

If the issue still persist try the below method provided.

Method 2.

As you have mention this issue has occur after recent updates, I suggest you to check for the updates if any Bluetooth updates is pending.

Type “Updates” in the search bar and click on “Check for Updates” from the left pane.

Now click on “Check for Updates” button on the right pane, to receive a fresh list of updates and then install all the updates listed there.

For any issues while installing Windows Updates, you may also refer to this link:

http://go.microsoft.com/?linkid=9830262

If the above method did not fix the issue try the below method.

Method 3.

I would recommend you to download the latest Bluetooth device driver form the Bluetooth manufacturer website and uninstall – reinstall the same in compatibility mode.

Step 1.

Follow the below steps to uninstall the Bluetooth speaker driver.

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click on “Bluetooth” and expand it.
  
• 
  Now right click on the speaker device and uninstall the Bluetooth speaker driver.
  

Step 2.

Follow the below steps to re-install the speaker driver.

Note: Make sure you download the updated Bluetooth speaker driver.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. Post us with status we will be glad to help you.