Windows 10: Need help microphone problem

Discus and support Need help microphone problem in Windows 10 Software and Apps to solve the problem; I'm using windows 10 and with a external headset.Whenever i tried to use make skype call, the other party cannot hear me , but i can hear him. But i... Discussion in 'Windows 10 Software and Apps' started by Roy_lee16, Apr 15, 2022.

  1. Roy_lee16 Win User

    Need help microphone problem


    I'm using windows 10 and with a external headset.Whenever i tried to use make skype call, the other party cannot hear me , but i can hear him. But i can leave a voice messageinside skype with him using the same headset.This happen to my whatsapp too, i can leave voice messages to my friends using the same headsetwith microphone but whenever i called them using the same headsetwith microphone they are unable to hear me.I tried all kind of setting, privacy setting etc, but problem still persist. Can anyone help out?

    :)
     
    Roy_lee16, Apr 15, 2022
    #1

  2. Microphone Problems (Please Help)

    Hi Larry,

    We'd like to verify a few things in order for us to assist you effectively. Kindly confirm the following:

    Were there any recent changes made to your computer prior to the issue? (Windows update, software or hardware installation, etc.)

    • Do you get an error when you're trying to use your microphone?
    • What is the make and model of your microphone?
    • How did you install your microphone to your Windows 10 PC? Kindly verify if the steps below are the same as the steps you have performed:

    To install a new microphone, follow these steps:


    • Right-click (or press and hold) the volume icon on the taskbar and select
      Recording Devices
      .

    • In the Recording tab, select the microphone or recording device you'd like to set up. Select
      Configure.

    • Select Set up microphone, and follow the steps of the
      Microphone Setup Wizard
      .

    To test a microphone that has already been installed:


    • Right-click (or press and hold) the volume icon on the taskbar and select
      Recording Devices
      .

    • In the Recording tab, look for green bars rising as you speak into your recording device. If the bars are moving, your device is connected and working properly.

    Let us know.
     
    Joanna 777, Apr 15, 2022
    #2
  3. Cortana Microphone headset problems.

    Hi Mike,

    Thank you for using Windows 10.

    I understand your concern. I suggest you to follow the steps:

    • Open settings by clicking thee windows icon the click settings.
    • Search Sound in the top right corner and click it.
    • Then right click the one device you want to use, then click default communication device.
    • Then try Cortana.
    As you've already set up microphone but I would suggest you to check again by typing microphone set up and go through that, it should set everything up for you.

    Hope it helps. Let us know if you need more assistance and we'll be glad to help.
     
    Navneet Anand, Apr 15, 2022
    #3
  4. Arun B J Win User

    Need help microphone problem

    Built in microphone not working

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: I suggest you to set microphone as default device and check.


    • Right click on the volume icon in the system tray and then click "Recording devices"

    • Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    • Right click on Microphone and then click "Enable".

    • Highlight the microphone and then choose "Set as Default Device".

    • Click Apply and OK.


    Step 2: Make sure that the Microphone is not disabled.


    • Make sure that the Microphone is not disabled. Follow the steps given to check that:

    • Right click on the volume icon and select “Recording devices”.

    • Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    • Make sure that the Microphone is not disabled.


    And also update the audio drivers from the manufacturer web site and install.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Apr 15, 2022
    #4
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Need help microphone problem

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