Windows 10: NEED HELP! PC stuck on: The OS did not shut down correctly screen.

I downloaded a file... (ill admit it) a minecraft mod, shortly after opening "%appdata%", clicking on minecraft, mods, and adding the newly downloaded file to my mods folder, while loading up minecraft my pc forcefully restarted. When it got to the black screen with the dell logo on it, the screen displayed the following:


The operating system did not shut down cleanly

Reconstructing Cache Metadata.

Please do not interrupt this process.


Reading packed Metadata into memory... Done

Creating the Segment/Index Pairs......100%

Total Number Of segment/ index pairs...1745376

Sorting segment/index pairs phase 1... 100%

sorting segment/index pairs phase 2... 92%


It has been stuck this way for about half an hour (by stuck i mean nothing... not even the percentages of Phase 2 will change.


I need help, Please.

:)

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?

 

help me install Lineage OS, I made a video of where I am stuck at

video here, watch at 1.25x or 1.5x speed to save time... I downloaded latest Lineage OS for my phone ZTE Axon 7 Mini, (it does not make you root the phone to install this OS and I don't want to root it, beause I want netflix still to work), well anyways, I follow all the official steps listed on lineage OS website https://download.lineageos.org/tulip and you will see in the video where I get stuck, someone help me get past this part please, thanks!

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.