Windows 10: Need help pinpointing cause of BSODs

Discus and support Need help pinpointing cause of BSODs in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been getting several BSODs lately, usually while playing Diablo 4.I've been monitoring my RAM and it has been almost fully in use quite often so I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ace12341, Jun 27, 2023.

  1. Ace12341 Win User

    Need help pinpointing cause of BSODs


    I've been getting several BSODs lately, usually while playing Diablo 4.I've been monitoring my RAM and it has been almost fully in use quite often so I am not sure if that is the cause for some of them.I have done the usual sfc and restorehealth commands in CMD, looked at some errors redundant apps were causing and removed them, updated my BIOS, basically all the recommended fixes besides reinstalling windows and memtest86, as I ran it not too long ago and everything was stable.I would appreciate it if someone could help me pinpoint the issue, as I am not able to find it myself in crash report

    :)
     
    Ace12341, Jun 27, 2023
    #1
  2. treben Win User

    Random BSODs with new build, unable to pinpoint cause

    I've attached the memtest results. They show no errors. So far I haven't had a crash since disabling the a-xmp profile but to be fair I haven't been at the pc much since then. Time will tell...


    Need help pinpointing cause of BSODs [​IMG]

    Need help pinpointing cause of BSODs [​IMG]
     
    treben, Jun 27, 2023
    #2
  3. philc43 Win User
    ntoskrnl.exe and amdppm.sys causing BSODs

    @xcraft02 I can see you are now following zbook's advice so I will step away and let him continue. I'll be available if he needs me. Having too many people advise you is counterproductive as we all have different methods. I was hoping to explore the possible causes step by step so that the primary cause for your BSOD would be found. Now that you are making multiple changes at a time it will be difficult to pinpoint the actual cause. In the end it is important that you are free of the BSOD crashes, knowing why they happened is useful for others and for future improvements but not essential.
     
    philc43, Jun 27, 2023
    #3
  4. mksaga Win User

    Need help pinpointing cause of BSODs

    Pinpointing Faulty Driver Causing Memory BSODs

    Hello!

    Wanted to get some advice on pinpointing which driver is faulty on my machine. I recently built a desktop, installed Windows 10 on it (specs are in the OneDrive folder linked below).

    I keep running into BSODs while using the machine after powering it on- it typically happens while I'm playing Overwatch.

    At first, they varied widely- I got errors like:

    • kmode exception not handled
    • driver_irql not less or equal
    • driver overran stack buffer
    • attempted execute of noexecute memory

    After doing some reading, I realized it was a memory issue, and using the Windows Debugging Tool I found that they were probably caused by wdf01000.sys, but wasn't able to go farther than that. I messaged the MS support, they recommended reinstalling Windows-
    I did, and it was fine for a while.

    Now it's starting to come back... but I would get an error saying "memory management" as soon as the lock screen appeared. I ran the Windows memory diagnostic, but that came out clean.

    I enabled the Driver Verifier for all non-Windows driver and went through the "clean boot" procedure (went into system configuration, disabled all non-Windows services from startup and disabled everything under startup in task manager). Now everything is
    fine- but when I power down my computer, it shows me a BSOD with an error code, "driver verifier found faulty driver" - but it won't tell me which one. As of now, I have a working desktop with a faulty driver currently disabled lurking somewhere...

    After going through this clean boot process, I noticed that as soon as I started my keyboard software (Logitech Gaming Software 8.91), I'd get a BSOD with the error "system exception thread not handled"- so I uninstalled that, but the Driver Verifier is
    still showing the BSOD when I power down.

    So: I am relatively sure that one of my drivers is faulty, cause the RAM test came out clean. I want to pinpoint which driver is causing these crashes, but I don't know how other than enabling them upon startup one at a time.

    Followed the procedures mentioned in
    these

    posts
    ,
    here is a OneDrive link
    with three most recent minidumps, output of MSInfo, and specs from AIDA64:

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Any tips on where to start? Thanks for the help in advance!
     
    mksaga, Jun 27, 2023
    #4
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Need help pinpointing cause of BSODs

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