Windows 10: Need help reading mini dump file

This is a win 7 lappy. It has not been run since 2013. It had maleware. Now the young girl needs to go back to school and has give her uncle the job of resurection. I am stuck with a blue screen that happens a few mins after startup.Hoping to get some help finding the driver that is causing the problem. *Sad

:)

 

Need help reading dump file. PC has BSOD ... need help!

Thank you so much! I'll try this, will flag as resolved if I get no problems after a week.

 

Need help reading dump file. PC has BSOD ... need help!

Two things are blamed:

*** WARNING: Unable to verify timestamp for Qcamain10x64.sys

*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys

Qcamain10x64+0x155a30

That Stands for Qualcomm Wireless Driver

2.

*** WARNING: Unable to verify timestamp for nvlddmkm.sys

*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

nvlddmkm+0x28e328

*** WARNING: Unable to verify timestamp for nvlddmkm.sys

*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

nvlddmkm+0x28e328

That stands for Nvidia Driver.

For 1, completely remove the driver from the device manager, restart and Install the newest version available. Steps are here:

Updating a driver.

For 2, use DDU to completely remove Nvidia and install the newest copy of the driver available.

www.guru3d.com/files-details/display-driver-uninstaller-download.html

Let us know how that goes....

 

For Windows 7 better support is provided at BSOD Help and Support - Windows 7 Help Forums