Windows 10: Need help reading mini dump file

Discus and support Need help reading mini dump file in Windows 10 BSOD Crashes and Debugging to solve the problem; This is a win 7 lappy. It has not been run since 2013. It had maleware. Now the young girl needs to go back to school and has give her uncle the job... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Charlie, Mar 21, 2016.

  1. CHARLIE
    Charlie Win User

    Need help reading mini dump file


    This is a win 7 lappy. It has not been run since 2013. It had maleware. Now the young girl needs to go back to school and has give her uncle the job of resurection. I am stuck with a blue screen that happens a few mins after startup.Hoping to get some help finding the driver that is causing the problem. *Sad

    :)
     
    Charlie, Mar 21, 2016
    #1
  2. KRYFT_33
    Kryft_33 Win User

    Need help reading dump file. PC has BSOD ... need help!

    Thank you so much! I'll try this, will flag as resolved if I get no problems after a week.
     
    Kryft_33, Mar 21, 2016
    #2
  3. SUMIT DHIMAN2
    Sumit Dhiman2 Win User
    Need help reading dump file. PC has BSOD ... need help!

    Two things are blamed:

    *** WARNING: Unable to verify timestamp for Qcamain10x64.sys

    *** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys

    Qcamain10x64+0x155a30

    That Stands for Qualcomm Wireless Driver

    2.

    *** WARNING: Unable to verify timestamp for nvlddmkm.sys

    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

    nvlddmkm+0x28e328

    *** WARNING: Unable to verify timestamp for nvlddmkm.sys

    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

    nvlddmkm+0x28e328

    That stands for Nvidia Driver.

    For 1, completely remove the driver from the device manager, restart and Install the newest version available. Steps are here:

    Updating a driver.

    For 2, use DDU to completely remove Nvidia and install the newest copy of the driver available.

    www.guru3d.com/files-details/display-driver-uninstaller-download.html

    Let us know how that goes....
     
    Sumit Dhiman2, Mar 21, 2016
    #3
  4. AXE0
    axe0 New Member

    Need help reading mini dump file

    axe0, Mar 21, 2016
    #4
Thema:

Need help reading mini dump file

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