Windows 10: Need help recovering someone elses password :

Hi everyone, Sadly, my younger brother unexpectedly passed away a couple months ago. I am now in possession of his computer, which contain all his music files, he was a music producer. I am wondering how to go about attaining his password to access the machine as my family would be interested in getting his music and listening to it. I realize this is probably a weird request. I know I can reformat and reinstall windows but Id rather not have to go out and buy a new HDD, I just bought 2x 2tb SSDs that cost me a few hundred, so Id rather save money. Ive tried the "work arounds" booting from t

:)

 

Forgot password, no way to recover it

Hi Bob,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

As you have already tried to recover the password, unfortunately there is no other option to recover the password. However you can try to recover the password from the below link and check if you are able to recover the password.

Recover your account

If the Recover your Microsoft account does not help try the below link
About two-step verification and check.

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Hope this helps. Post us with status we will be glad to help you.

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM

 

Recovering forgotten W10 log on password

Hi John,

We have different ways on how to get your account back. First, let's check if the Caps Lock
isn't ON, because passwords are case-sensitive. Then, if you're using the right password but still can't sign in, we suggest that you follow the steps provided on this
article for more information oh how to recover your
Windows 10 account.

Let us know if the suggestion works for you.