Windows 10: Need Help Resolving Audio Issue on ASUS ROG GL502VM Laptop

Discus and support Need Help Resolving Audio Issue on ASUS ROG GL502VM Laptop in Windows 10 Software and Apps to solve the problem; Hello everyone, I'm experiencing an audio issue with my ASUS ROG GL502VM laptop. The speakers are not working, and I have tried several solutions to... Discussion in 'Windows 10 Software and Apps' started by Sultan .1, Sep 10, 2024.

  1. Sultan .1 Win User

    Need Help Resolving Audio Issue on ASUS ROG GL502VM Laptop


    Hello everyone, I'm experiencing an audio issue with my ASUS ROG GL502VM laptop. The speakers are not working, and I have tried several solutions to fix the problem, but nothing has worked so far. Here are the steps I've already taken: Operating Systems Tested: I have installed and updated three different versions of Windows: 11, 10, and 8.1. Driver Updates: I have downloaded and installed various audio drivers from the official ASUS website and other sources. Despite these efforts, the audio problem persists. If anyone has encountered a similar issue or knows how to solve it, I would be ext

    :)
     
    Sultan .1, Sep 10, 2024
    #1
  2. CD82 Win User

    Asus rog strix laptop issue

    so i will be playing WoW and randomly get a black screen while in game. and will have to reboot the laptop about 4 days ago i had it happen again so i went into my asus software and ran an update for asus smart display controller and i thought this resolved the issue as i played and had no issue untill today i was in a battleground and low and behold same thing but this time it just shut off i dont think the laptop is getting hot it doesnt appear to do so also cple of days ago i was chatting on discord and random reboot occured windows event logs are showing stuff like smart card reader ? but this laptop doesnt have one at all this is a rog strix laptop G733QSA Processor AMD Ryzen 9 5900HX with Radeon Graphics 3.30 GHz Installed RAM 32.0 GB (31.4 GB usable) Device ID AD08A737-60C3-4EEC-B84B-47D7B93C03B2 Product ID 00330-53751-50172-AAOEM System type 64-bit operating system, x64-based processor windows 10 nvidia geforce 3080 laptop gpu all drivers and windows updates are current there is something somewhere causing issues and i hope someone here can help me find out sorry if its the wrong section it just seem to describe my issue because of black screen i can get proper logs from event viewr if someone will tell me but i see alot of stuff in there
     
  3. Issues with Asus Rog GameFirst ?

    I have a ROG Zephyrus gaming laptop. I earlier reported that I was having issues with some thumbnails not opening or very slow to open on certain websites. I thought it was a Windows 11 or network issue. But I now believe it is an Asus Rog software called GameFirst. I downloaded this (version VI) and the problem exists. I uninstall it and the problem seems to go away. Any ideas if this is setting or is GameFirst known to have issues with Windows 11 or ?

    Thanks
     
    JeffKrieble, Sep 10, 2024
    #3
  4. David-M. Win User

    Need Help Resolving Audio Issue on ASUS ROG GL502VM Laptop

    ASUS ROG WiFi issue

    Hi. I'm David, and I'm happy to help you.

    I suggest you reinstall the Wi-Fi driver as instructed below:

    Before starting the procedure, go to the support area of the Asus website and download the latest Wi-Fi driver.

    (If you cannot find it, let me know the exact model of your Asus ROG laptop)

    Uninstall the current driver:

    1. Open "Device Manager" (Windows + X and select Device Manager);

    2. Expand "Network adapters";

    3. Right-click on the Wi-Fi adapter and select "Uninstall device";

    4. On the confirmation screen, check "Attempt to remove the driver for this device" and click "Ok";

    5. Restart the PC.

    Install the driver you downloaded from the manufacturer.

    Feel free to ask back any questions.
     
    David-M., Sep 10, 2024
    #4
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Need Help Resolving Audio Issue on ASUS ROG GL502VM Laptop

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