Windows 10: Need help signing in using 25 character recovery code

Image of the sign inHello! I’ve recently had to change my motherboard for my 2024 HP omen 16 laptop, and once that was done I was notified with the bitlocker screen asking for the recovery key. Here’s where I’ve been having trouble, on the day of purchase the store had helped me set up Microsoft account by making a new outlook account. Now I don’t remember the password and the recovery email and number provided were not familiar. But in additional verification options I was able to attempt signing in using the 25 character recovery code, however there’s been an error popping up whenever I do s

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Prepaid activation game code is less than 25 characters.

Hello Anna,

I am Jaspreet Singh.

Please check the instructions that came with the code or on the game listing page on Amazon.

Microsoft redeem codes are 25 characters but you may have a code for a different gaming platform. For example Steam?

 

Prepaid activation game code is less than 25 characters.

Hi! I purchased activation code on amazon. I go to reedem code or gift card option and than it tells me that I have to type 25-characters code. My code has 17 characters. Can somebody help?

 

Recovery code

Microsoft is asking for my 25 character recovery code. Where is it?