Windows 10: Need help son blocked account and can't access been trying for days need live help not...

My daughter set up account when Microsoft asked for Hotmail account. I don't know if she used his information can't access need to speak to live person to figure this out. I have spent a lot on mods etc to loose this account. Please help me.

:)

 

unable to give my son access to youtube

I cant seem to give my son access to youtube through Microsoft family safety account.

I logged in to my account youtube is listed on permitted site . It is not on the blocked site list. When I go to the rescently blocked site list it does not show up there.

Any time I try to login on his account and try to go to youtube I get origin.sdx.microsoft.com/family/restricted-error. I dont understand what is happening. Can someone help?

 

My son can access blocked websites via https

Hello,

Thank you for writing to Microsoft Community Forums.

1. Are you facing this issue with a specific website?

2. Which websites are you trying to block?

I understand that your child is able to access blocked websites from the child account. I suggest you to just type the domain name proceeding with the .com without HTTPS (Example: Youtube.com) and check if that helps. Refer the following article for
steps to
block inappropriate website.

If the issue still persists, I suggest you to remove and re-add the child to the family account. Refer the following article for steps to

remove members from your family group. The following link will provide steps to

add members to your family group.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

My son can access blocked websites via https

I created a child account for my son last evening.

He received an invitation which he accepted.

1 minute later, he received another email saying he has been removed from the family.

However, on my account, he is still there as "child".

My son is on Windows 10.

He receives notifications when I change the setting for his account, like time limits and reports of sites he accesses.

However, he can still access the blocked site I put up as a test.

It appears he can access the https site of the blocked site, if that makes sense.

Example Daycare Toronto - Cozytime Child Care. Best Licensed Montessori Center
Daycare Toronto - Cozytime Child Care. Best Licensed Montessori Center

When I type in the https web address to block, the "s" disappears, resulting in my son being able to access the https version of that site.

Can someone help pls? Thanks.