Windows 10: Need help to read a memory dump file to figure out why pc crashes. Thanks a lot in advance !

Discus and support Need help to read a memory dump file to figure out why pc crashes. Thanks a lot in advance ! in Windows 10 Gaming to solve the problem; Hello hello,Lastly my pc crashes every day, when the pc crashes I don't get a blue screen or error messages but a black screen before restarting by... Discussion in 'Windows 10 Gaming' started by Mel aine, Apr 25, 2024.

  1. Mel aine Win User

    Need help to read a memory dump file to figure out why pc crashes. Thanks a lot in advance !


    Hello hello,Lastly my pc crashes every day, when the pc crashes I don't get a blue screen or error messages but a black screen before restarting by itself. I ran 2 days ago 2 stress-tests on my cpu, my rams and my graphics cards with Memtest 86, OCCT and Furmark, I even reinstalled my graphics card driver with ddu. But none of the programs show even the slightest problem. So I'm trying to understand the source of the problem with memory dumps that indicate ntkrnlmp.exe but I don't know what the pronleme is in my memory dump. If someone could tell me what the problem is, thanks again in advance

    :)
     
    Mel aine, Apr 25, 2024
    #1
  2. DaveM121 Win User

    Need Help in reading memory dump

    Hi Tawqeer Khursheed,

    Your memory dump files just indicates a generic memory (RAM) corruption no specific driver is listed.

    Did you PC only crash once?

    Is there no minidump files in C:\Windows\Minidump?
     
    DaveM121, Apr 25, 2024
    #2
  3. garyinhere, Apr 25, 2024
    #3
  4. Akhos1234 Win User

    Need help to read a memory dump file to figure out why pc crashes. Thanks a lot in advance !

    PC Crash with Memory Dump File

    Posted about this before, though this time I think I've narrowed down the problem. Just need someone to take a look at the memory dump file to confirm.

    Basically my PC will sometimes randomly crash, just freezing and then the screen goes black but it just sits there with the fans humming. I have to hit the reset button to get it to restart, at which point it usually will run fine. It doesn't generate a
    memory dump file 95% of the time though (and a lot of the time the reliability monitor doesn't even detect a crash like a LiveKernelEvent or anything, it just says Windows was not shut down correctly from my reset), which makes diagnosing the crashes extremely
    difficult.

    The last time it *did* produce a memory dump file, I posted about it here, and it apparently was some issue with the graphics card. I updated the driver and that had it running smoothly for about a week straight, but then the issues started happening again
    and I've been waiting for it to actually produce a memory dump file since then. My suspicion at the moment is the graphics card is what's randomly having issues which is causing the freezing and black screen (though still odd that windows isn't detecting the
    actual error most of the time), but I don't have an extra graphics card to test with right now. Hoping someone can take a look at the memory dump file and confirm that it was another error with the graphics card, and if so, I'll look into replacing it in the
    near future. The latest graphics driver was released in September, which is what I currently have.

    Memory dump file link:

    http://www.mediafire.com/file/g239x4a7uykspoo/MEMORY.DMP/file
     
    Akhos1234, Apr 25, 2024
    #4
Thema:

Need help to read a memory dump file to figure out why pc crashes. Thanks a lot in advance !

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