Windows 10: Need help to read a memory dump file to figure out why pc crashesh. Thanks a lot in advance !

Discus and support Need help to read a memory dump file to figure out why pc crashesh. Thanks a lot in advance ! in Windows 10 Software and Apps to solve the problem; Hello hello,Lastly my pc crashes every day, when the pc crashes I don't get a blue screen or error messages but a black screen before restarting by... Discussion in 'Windows 10 Software and Apps' started by Mel aine, Apr 25, 2024.

  1. Mel aine Win User

    Need help to read a memory dump file to figure out why pc crashesh. Thanks a lot in advance !


    Hello hello,Lastly my pc crashes every day, when the pc crashes I don't get a blue screen or error messages but a black screen before restarting by itself. I ran 2 days ago 2 stress-tests on my cpu, my rams and my graphics cards with Memtest 86, OCCT and Furmark, I even reinstalled my graphics card driver with ddu. But none of the programs show even the slightest problem. So I'm trying to understand the source of the problem with memory dumps that indicate ntkrnlmp.exe but I don't know what the pronleme is in my memory dump. If someone could tell me what the problem is, thanks again in advance

    :)
     
    Mel aine, Apr 25, 2024
    #1
  2. Mel aine Win User

    Need help to read a memory dump file to figure out why pc crashesh. Thanks a lot in advance !

    Hello hello,

    Lastly my pc crashes every day, when the pc crashes I don't get a blue screen or error messages but a black screen before restarting by itself. I ran 2 days ago 2 stress-tests on my cpu, my rams and my graphics cards with Memtest 86, OCCT and Furmark, I even reinstalled my graphics card driver with ddu. But none of the programs show even the slightest problem. So I'm trying to understand the source of the problem with memory dumps that indicate ntkrnlmp.exe but I don't know what the pronleme is in my memory dump. If someone could tell me what the problem is, thanks again in advance!

    Here is my memory dump:

    Microsoft (R) Windows Debugger Version 10.0.22621.3233 AMD64

    Copyright (c) Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Users\movic\OneDrive\Bureau\livedump (2).DMP]

    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Kernel Version 22631 MP (16 procs) Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS Personal

    Edition build lab: 22621.1.amd64fre.ni_release.220506-1250

    Machine Name:

    Kernel base = 0xfffff802`3d600000 PsLoadedModuleList = 0xfffff802`3e213110

    Debug session time: Thu Apr 25 17:52:07.845 2024 (UTC + 2:00)

    System Uptime: 0 days 0:04:33.456

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ................................................................

    ........................

    Loading User Symbols

    UserMode Module List Address is NULL (Addr= 00007ffa`407f53f0)

    This is usually caused by being in the wrong process

    context or by paging

    Loading unloaded module list

    ........

    For analysis of this file, run !analyze -v

    0: kd> !analyze -v

    Page 87a773 too large to be in the dump file.

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    LIVE_SYSTEM_DUMP (161)

    The system administrator requested the collection of a live system memory dump.

    (This code can never be used for a real BugCheck.)

    Arguments:

    Arg1: 005461736b6d6772

    Arg2: 0000000000000000

    Arg3: 0000000000000000

    Arg4: 0000000000000000



    Debugging Details:

    ------------------



    Page 79059a not present in the dump file. Type ".hh dbgerr004" for details

    Page 87a773 too large to be in the dump file.



    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.mSec

    Value: 1718



    Key : Analysis.DebugAnalysisManager

    Value: Create



    Key : Analysis.Elapsed.mSec

    Value: 2118



    Key : Analysis.Init.CPU.mSec

    Value: 156



    Key : Analysis.Init.Elapsed.mSec

    Value: 9606



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 100



    Key : WER.OS.Branch

    Value: ni_release



    Key : WER.OS.Timestamp

    Value: 2022-05-06T12:50:00Z



    Key : WER.OS.Version

    Value: 10.0.22621.1





    FILE_IN_CAB: livedump (2).DMP



    DUMP_FILE_ATTRIBUTES: 0x10

    Live Generated Dump



    BUGCHECK_CODE: 161



    BUGCHECK_P1: 5461736b6d6772



    BUGCHECK_P2: 0



    BUGCHECK_P3: 0



    BUGCHECK_P4: 0



    PROCESS_NAME: Taskmgr.exe



    STACK_TEXT:

    ffffac07`c3b66d50 fffff802`3e0990c3 : 00000000`00000000 ffffac07`c3b66e20 00000000`00000000 00000000`00000000 : nt!IopLiveDumpCollectPages+0xd9

    ffffac07`c3b66da0 fffff802`3e0aa9fb : ffffffff`ffffffff ffffffff`ffffffff ffffac07`c3b66e20 00000000`00000000 : nt!IopLiveDumpEndMirroringCallback+0x33

    ffffac07`c3b66dd0 fffff802`3df4c204 : 00000000`00000000 00000000`00000000 ffff9c08`98902620 ffffac07`c3b66fc0 : nt!MmDuplicateMemory+0x2ff

    ffffac07`c3b66e60 fffff802`3e0988a3 : 00000000`00000001 ffffac07`c3b66ed0 ffff9c08`9fa49cb0 00000000`00000000 : nt!IopLiveDumpCapture+0x78

    ffffac07`c3b66ec0 fffff802`3df4a11e : ffff9c08`98902620 ffff9c08`98902620 ffffaf08`f3343508 00000000`00000000 : nt!IopLiveDumpCaptureMemoryPages+0x4b

    ffffac07`c3b67000 fffff802`3db39d1c : 00000000`00000000 ffffac07`c3b67360 00000000`00000000 7fffffff`fffffffc : nt!IoCaptureLiveDump+0x406

    ffffac07`c3b67240 fffff802`3ded25ab : ffff9c08`00000020 ffffffff`800068b4 ffff9c08`b684d960 ffff9c08`b6d54350 : nt!DbgkCaptureLiveKernelDump+0x354

    ffffac07`c3b672d0 fffff802`3da2d938 : ffff9c08`00000025 00000028`dd72e430 00000000`00000048 00000000`00000000 : nt!NtSystemDebugControl+0x18461b

    ffffac07`c3b673f0 00007ffa`40712cf4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28

    00000028`ddd7fa58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`40712cf4





    SYMBOL_NAME: nt!IopLiveDumpCollectPages+d9



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    STACK_COMMAND: .cxr; .ecxr ; kb



    BUCKET_ID_FUNC_OFFSET: d9



    FAILURE_BUCKET_ID: LKD_0x161_nt!IopLiveDumpCollectPages



    OS_VERSION: 10.0.22621.1



    BUILDLAB_STR: ni_release



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    FAILURE_ID_HASH: {c95dd00b-6eb9-64bd-a19e-51918d07cbac}



    Followup: MachineOwner
     
    Mel aine, Apr 25, 2024
    #2
  3. garyinhere, Apr 25, 2024
    #3
  4. DaveM121 Win User

    Need help to read a memory dump file to figure out why pc crashesh. Thanks a lot in advance !

    Need Help in reading memory dump

    Hi Tawqeer Khursheed,

    Your memory dump files just indicates a generic memory (RAM) corruption no specific driver is listed.

    Did you PC only crash once?

    Is there no minidump files in C:\Windows\Minidump?
     
    DaveM121, Apr 25, 2024
    #4
Thema:

Need help to read a memory dump file to figure out why pc crashesh. Thanks a lot in advance !

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