Windows 10: Need help understanding: "The Trusted Platform Module TPM hardware failed to execute a TPM...

I would like to debug what is causing this message. It occurs only when Google's Chrome starts up with startup web page. The problem does not occur in Edge nor Firefox with the same startup pages. I have another system with a different TPM chip and I have not been able to duplicate the problem yet. If this is a harmless bug in the TPM then I can ignore it. If a problem in the webpage or my win11 system then probably cannot ignore,If there is a better forum to ask about this problem please recommend it.The event log consistently shows exactly 3 TPM failures all identical except a few se

:)

 

Initialisation of the Trusted Platform Module (TPM) failed

I'm not finding any specific issues on Win 10 1909, but ironically, there are a couple of known TPM issues on 2004.

If you do upgrade to 2004, I would suggest installing the currently available Cumulative Update Preview KB457144.

From the list of fixes there are 2 TPM related issues addressed:

1) Addresses an issue that causes communication with the TPM to time out and fail.

2) Addresses an issue that prevents hash signing from working correctly when using the Microsoft Platform Crypto Provider for Trusted Platform Modules (TPM). This issue might also affect networking software, such as virtual private network (VPN) applications.

Resources:

KB4571744 release notes:

https://support.microsoft.com/en-us/...date-kb4571744

You can download the preview release here:

https://www.catalog.update.microsoft...px?q=kb4571744

EDIT: If you prefer, you can also download that preview cumulative update by going into the updates section of settings and choosing the option called "View optional updates".

 

Initialisation of the Trusted Platform Module (TPM) failed

Hi, here's some information on TPM:
https://docs.microsoft.com/en-us/win...hip-of-the-tpm

Ideapad- earlier Windows build:
Error id 27 TPM-English Community

 

Verify Trusted Platform Module (TPM) Chip on Windows PC


Something I came across not long ago, is Firmware-based Trusted Platform Modules (fTPM). Whereas before in order to take advantage of a TPM you needed to have a physical TPM chip soldered to the motherboard, that seems to have changed at some point. You can now have either a Discrete TPM (Physical chip) or Firmware-based TPM.

As per THIS article, fTPM is acknowledged by the Trusted Computing Group (TCG) as a perfectly valid form of TPM and seems to perform much the same functions as a physical TPM. For Intel, their fTPM is called Intel Platform Trust Technology (PTT). I don't know what chips/motherboards/BIOS support PTT, however due to it being Firmware based (as the name suggests) and not requiring a separate physical chip, it means for some devices it's possible to retrospectively add a TPM to devices that didn't have one before.

Looking through the Intel NUC list, it's not just 6th gen Skylake NUC's that it's supported on, but also 5th gen Broadwell NUC's and 4th gen Haswell NUC's too. So if you have a NUC and you have the latest BIOS, then the chances are you have a TPM 2.0 module even if you didn't think you did. You just need to enable 'Intel Platform Trust Technology' in BIOS. As previously mentioned, I don't know what other manufacturers support/will support fTPM too.


The Intel Platform Trust Technology (PTT) setting in Intel VisualBIOS:





With Intel PTT on in BIOS, Device Manager and tpm.msc show a TPM 2.0 module installed.