Windows 10: Need help with a BugCheck

Hello All,


I built a new PC for my wife to play some games on, she had been running into errors with World of Warcraft and I am working with their support on that. Additionally there has been about 4 times that the computer completely locks up, no errors just is unresponsive and have to force a shut down.


So far we have re-installed the OS completely from working the blizzard support. Additionally I tested each stick of RAM 1 at a time down each slot of the motherboard to rule out a memory issue. I also swapped my the RAM in my PC with hers and we continued to get the game crashes. Next I swapped my graphics card with hers and actually had success for a couple days then the game errors came back. I have monitored temperatures at peak and those are well within range, I have ran Memtest with no failures, chkdsk with no fixes, sfc scan but no repairs. The only things I can think of next is to try swapping PSU's or a new SSD but before I began that process the PC froze like those 4 times and after staying like that long enough I actually got a BSOD. Previously there was no dump and nothing I could find in Event Viewer, maybe I was too hasty with the force shutdowns.


So I'm all these issues are related and you all can help me find the root of whats happening here:







The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c 0x0000000000000000, 0xfffff80239a24b30, 0x0000000000000000, 0x0000000000000000. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: b570a0a3-4290-469d-99f7-46f0c5e4f421.


Here is a link to the dump filesand a n msinfo save, let me if I can provide anything additional:


https://drive.google.com/drive/folders/1cOgrd-4lCrwuiNXs7W7G6S-FNeyyxIOp?usp=sharing


I've read plenty of warning relating to this about overclocking. Honestly I'm very uneducated on overclocking but this is the processor she has:


https://www.amazon.com/dp/B07HHLX1R8/ref=cm_sw_em_r_mt_dp_U_P4-6EbTYB7R5M


I just let the motherboard handle overclocking on default settings. I assume that is fine.


Let me know what you think, normally I can figure these things out but I am out of ideas.

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

Hi Jayan,



Please reply to a few questions asked below:

• Since when are you facing the above issue? Did you make any recent changes to the computer?
• Did you try booting the computer in Safe mode and check if the issue persists?

We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.