Windows 10: Need help with BSOD / Crash Dump analysis

Hello,


I get intermittent (lately 1 or 2 times per week) BSODs on my windows 10 desktop. I need someone to analyze the DMP files for me so I can narrow down the driver and hopefully solve the problem.


I just performed the driver verifier procedure (as directed here) and rebooted my PC. It had a BSOD almost immediately after boot. I have since booted into safe mode and disabled the verifier. I also had a BSOD earlier today, while using Adobe Dreamweaver, but I don't think it happens every time I'm in dreamweaver, for what it's worth.


Here is a link to the 2 DMP files from today: https://www.dropbox.com/s/the3cxwl4sv6wrp/Minidump.zip?dl=0


Here is a link to the MSinfo file: https://www.dropbox.com/s/oaxjb2dwaonzmb7/MSinfo.nfo?dl=0


Thanks in advance - Jeff

:)

 

Analysis of crash dump failed

Hello,

I've been getting frequent system crashes ("blue screen"), and I'm trying to determine the cause. The latest crash has produced a dump, and I tried to use a Microsoft tool to analyse it; but apparently the analysis failed. Can someone help me discover the
reason?

Appreciate any help.

link to result of dump analysis:

https://www.dropbox.com/s/evbensq2c1rpj37/MEMORY.2018-04-08_CrashHangAnalysis (1).mht?dl=0

Regards,

BV

 

Analysis of crash dump failed

Hello,

I am Sumit, an Independent advisor and a Microsoft MVP here to help.

We need log files(called dump files) that tell us what lead to crash.

Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...

Please let us know if you need any assistance about posting dump files.

 

BSOD Dump File Analysis

Hi,

Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
Troubleshoot blue screen.

Please let us know the result after following the steps.