Windows 10: Need help with BSOD troubleshooting updated thread

I have not resolved my BSOD's since my last thread and appear to have lost contact with my support over there.. therefore starting a new thread here, hopefully I can get the help I need!Dumpfiles containing the troubleshooting of the error UPDATED 2023-07-27This time with the following error message:Stop code: IRQL_NOT_LESS_OR_EQUALFailure: ntoskrnl.exeWhat I have done so far to resolve the BSOD:Removed the SteelSeries software from my computer which supposedly was the causeMemTest86, ran a full 4 pass scanWindows memory diagnostic tool, full pass scanReset BIOS-settings do system default

:)

 

Creators update BSOD: system thread exception not handled (ndis.sys)

Hi Sascha,

Before we proceed on doing other troubleshooting steps, have you tried the steps suggested by
"Marc Cai" in this thread? We also suggest that you try to
use the Windows Update Troubleshooter and see if it helps.

Looking forward to your response.

 

BSOD System Thread Exception Not Handled

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you receive BSOD error. We will assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down to the issue.

• What is the make and model of the computer?
• Did you receive any value or error code with the error?
• Did you install any third party security application?

This issue may arise due to the following reasons:

• 
  Corrupted device drivers.
  
• 
  Corruption in Windows registry.
  
• 
  Driver conflicts.
  

It could be better, if I get the exact error code or value to provide advance troubleshooting steps.

As an initial troubleshooting step, I suggest you to remove all the external devices connected to the computer and check if it helps to resolve the issue.

If the issue persists, I suggest you to download and install any pending updates that needs to be installed on the computer through Windows update and check if it helps to resolve the issue.

Also refer: http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John