Windows 10: Need help with finding cause of WHEA_UNCORRECTABLE_ERROR bugcheck

Discus and support Need help with finding cause of WHEA_UNCORRECTABLE_ERROR bugcheck in Windows 10 Software and Apps to solve the problem; Hi, for the past few days I have been having issues with a intermittent blue screen and cannot find the specific cause of it. Normally I am able to... Discussion in 'Windows 10 Software and Apps' started by Joseph Drawdy1, May 31, 2024.

  1. Need help with finding cause of WHEA_UNCORRECTABLE_ERROR bugcheck


    Hi, for the past few days I have been having issues with a intermittent blue screen and cannot find the specific cause of it. Normally I am able to open .dmp files but cannot for these on my end, can anyone else view them and try and determine a cause?https://1drv.ms/f/s!AlLhrmG7t8qBhvd8w0vCIFFPIP8msg?e=5ve6oQ

    :)
     
    Joseph Drawdy1, May 31, 2024
    #1

  2. WHEA_UNCORRECTABLE_ERROR caused by hal.dll

    So I just built a new pc a few months ago, and lately it's been crashing quite often and the error message is WHEA_UNCORRECTABLE_ERROR

    so I tried to diagnose what the problem is and here is what I got

    On Sat 2020-07-18 22:59:32 your computer crashed or a problem was reported

    crash dump file: C:\WINDOWS\Minidump\071820-7062-01.dmp

    This was probably caused by the following module: hal.dll (hal+0x48188)

    Bugcheck code: 0x124 (0x0, 0xFFFFC401A4A7B028, 0xBE000000, 0x800400)

    Error: WHEA_UNCORRECTABLE_ERROR

    file path: C:\WINDOWS\system32\hal.dll

    product: Microsoft® Windows® Operating System

    company: Microsoft Corporation

    description: Hardware Abstraction Layer DLL

    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

    This is likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    So I did some internet searches and this could be caused by a hardware issue, but now I don't know what to do anymore to further isolate the problem.

    here is a link to the dumps of the two latest crashes.

    Microsoft OneDrive

    I hope someone can help me.

    Thanks
     
    hellopeople2, May 31, 2024
    #2
  3. How to figure out what is causing Windows 11 BugChecks

    In the last few days my Windows 11 system has started to crash on a regular basis, and with various different BugCheck codes displayed on the BSOD, including:

    • SYSTEM_SERVICE_EXCEPTION
    • PAGE_FAULT_IN_NONPAGED_AREA
    • IRQL_NOT_LESS_OR_EQUAL
    I have exported the BugCheck entries from the System event log, and have copied and zipped a couple of MEMORY.DMP files, but I have no idea how to figure out what is causing the crashes.

    Any suggestions are very welcome!

    Thanks
     
    Steve Ives, May 31, 2024
    #3
  4. Need help with finding cause of WHEA_UNCORRECTABLE_ERROR bugcheck

    BSOD WHEA_UNCORRECTABLE_ERROR nt_wrong_symbols.sys

    Hi,

    I just finished installing win10 on my new computer and I randomly have BSOD : WHEA_UNCORRECTABLE_ERROR

    Running WhoCrashed, I have this message :

    On Thu 04/01/2018 12:52:26 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\010418-5625-01.dmp

    This was probably caused by the following module: nt_wrong_symbols.sys (nt_wrong_symbols)

    Bugcheck code: 0x124 (0x0, 0xFFFFB60A6AF4D028, 0xB2000000, 0x70005)

    Error: WHEA_UNCORRECTABLE_ERROR

    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

    This is likely to be caused by a hardware problem.

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nt_wrong_symbols.sys .

    Google query: nt_wrong_symbols.sys WHEA_UNCORRECTABLE_ERROR

    What I have done :

    - checked my drivers using drivercloud

    - checked my memory using windows memory diagnostic tools at startup

    - checked the CPU : stress test with CPU-Z, maximal temperature is around 70°C

    - graphic drivers are up to date

    I have look for an answer but can't find anything.

    Here is the link to the last MiniDump : MiniDump_18-01-04
     
    Bobdu94_071, May 31, 2024
    #4
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Need help with finding cause of WHEA_UNCORRECTABLE_ERROR bugcheck

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