Windows 10: Need help with Kernel-Power event 41 crash with bugcheck code 278

Hello my system keeps randomly crashing and I need some help trying to understand what is causing the issue. I have tried enabling driver check but this lead to constant BSOD on boot, soI reinstalled windows, to have the issue creep up on me again. Here's the detail in the event log: <Data Name="BugcheckCode">278</Data> <Data Name="BugcheckParameter1">0xffffb48de28d7460</Data> <Data Name="BugcheckParameter2">0xfffff8054e4f1b20</Data> <Data Name="BugcheckParameter3">0xffffffffc000009a</Data> <Data Name="BugcheckParameter4">0

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Kernel-Power Error 41 Bugcheck Code 278

So when I generated this error, it went straight to a BSOD and got stuck there at 100%

I waited for a while and when it didn’t auto restart, I hard restarted it again

As for Kaspersky, I didn't have it installed before today. I installed it just to do a system scan earlier this evening

I had a question regarding the bugcheckcode 278 that was getting generated with the Kernel-Power event

I couldn't find anything that helped me with that anywhere

And that bugcheckcode has been constant whenever the system crashed these past few days, multiple times a day

 

Kernel-power 41

Hello, UmbrellaCorp84,

See the following information re: kernel-power 41 event.

Advanced troubleshooting for Event ID 41 - 'The system has rebooted without cleanly shutting down first' - Windows Client Management

Bug Check Code Docs

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2

See ZigZag's answer for acquiring minidump files.

Redirecting

If using AVG software, uninstall and verify if the issue continues using Windows defender.