Windows 10: Need help with my computer audio

Today my GTX 1660 arrived, and i lost no time to try and install it.

unistalled all my old 1050 drivers, installed the new GPU and tried to boot the Pc. it didnt work. searched a whole lot of forums, tried DDUing, tried to change the boot gpu on the bios etc and nothing worked, tought it could be the PCI cable so i opened the back of the case and tried to see if everything was well connected. I was about to give up thinking the gpu was faulty and decided one last thing, to format the pc. After a while and manually installing the drivers the GPU started working. tested some games and everything was fine, until i try to plug in my headphones.



all i could hear from them was this static piiiiiiiiiiii noise, nothing else, no audio whatsoever.

once again i go search every post i can find talking about this issue, and tried everything, installing drivers, manually installing them, disabling and enabling hd audio on bios, plugging into the front and the back audio ports. even tried to remove and put the old 1050 in to see if there was any difference.

only relevant thing i think i could was find was that in the front of the case the piiiiiii is louder than if i plug them in the back.



tested other headphones all happen the same static noise,

tried the headphones on my phone and on a laptop they work fine.



wich now leads me to believe its the motherboard audio. tried to unplug clean dust and plug cables back again still same result.

also dont have any USB headphones to test if they work trough usb.



think this is pretty much all, can someone help me?

all drivers are up to date, manually checked everything

motherboard is H110M PRO-VH





am i missing anything, is this a faulty motherboard? and if so how did i happen out of the sudden?

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio not working! Need Help!!

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

Method 2.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I suggest you to go to the below link, select appropriate Windows operating system and download the audio driver and install same.

http://www.asus.com/support/Download/3/580/0/5/0gOdr7OTSYtNTbh2/45/



Hope this helps. Let us know the result.

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.