Windows 10: Need Help with Network Credentials

Discus and support Need Help with Network Credentials in Windows 10 Network and Sharing to solve the problem; A couple days ago one of my PCs blue-screened. Re-booting only gave me a screen that said I had a problem with my HDD. I had a 2TB external drive... Discussion in 'Windows 10 Network and Sharing' started by boweasel, May 10, 2018.

  1. BOWEASEL
    boweasel Win User

    Need Help with Network Credentials


    A couple days ago one of my PCs blue-screened. Re-booting only gave me a screen that said I had a problem with my HDD.

    I had a 2TB external drive attached via USB to the tower that blue screened. I attached that drive to another W10 tower and turned on network discovery.

    When I later went downstairs to this W10 laptop (the one I'm using now, I saw this other unknown to me network name in File Explorer. I assumed this was my 2TB drive and clicked on it. I got a screen that said 'Enter your network credentials' and it wanted a User Name and Password.

    I honestly and embarrassingly don't know what they want. Neither this laptop nor the one with the 2TB drive have passwords. I misguidedly thought that rebooting this laptop might correct the issue. Unfortunately, the reboot only served to remove that unknown network name from File Explorer on this laptop. So now it's not asking for any network credentials, because the network is gone.

    Frankly after the BSOD debacle and the problems accessing my external drive through a network I'm a bit gun shy about trying anything else without some competent help.

    :)
     
    boweasel, May 10, 2018
    #1
  2. SHARONLEWIS2
    SharonLewis2 Win User

    need help with windows 10 network credential manager

    I am having programs installing a program for my job. I work for a company called Cass Information Systems. They have a program that is called Cass Connect. It does not come with a disk or software to download. You have to go to the start screen and open
    up the run feature. I tried doing this and the Win 10 credential mgr screen pops up asking for my username and password. I tried using my username for MS outlook and windows 10 login but it rejected it. I also tried changing my account to administrator. It
    still will not let me login to install the Cass connect program for my work. Is there a easy way to disable the credential log in feature?

    thanks

    Sharon Lewis

    *** Email address is removed for privacy ***
     
    SharonLewis2, May 11, 2018
    #2
  3. ANDRE DA COSTA
    Andre Da Costa Win User
    need help with windows 10 network credential manager

    Couldn't you seek the assistance of your desktop support within your organization? The installation of the software might be done from a file server, but requires authentication before you can download and install it.
     
    Andre Da Costa, May 11, 2018
    #3
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Need Help with Network Credentials

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