Windows 10: need help with printer says im off offline cant print

need help with printer

:)

 

HP Printer Offline and Slow to Print

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that your printer shows offline and there is a delay in printing.



1. Did this issue started recently? If yes, then what are the recent changes that you have made to the computer prior to this issue?



HP Print and Scan Doctor is an application software from HP that can help you eliminate any issues with your HP Printer or Scanner Devices. If you are having commons problem with your HP printer or scanner
you can download, install and run HP Print and Scan Doctor Utility to easily scan for the error and troubleshoot them automatically.



Method 1:



Step 1: I suggest you download and run the
HP Print and Scan Doctor and check if it resolves the issue.



Step 2: I suggest you refer to the article
Troubleshooting offline printer problems
and perform the troubleshooting steps mentioned and see if that helps.



Method 2:

If your printer is slow to print, I suggest you refer and follow the suggestions from
HP Printers - Slow Printing (Windows)




Additional Information:

Change a printer’s status from “offline” to “online”

https://support.microsoft.com/en-us/help/4027988/windows-10-change-a-printers-status-from-offline-to-online



Hope it helps.



Regards,

Zaki

 

Printer on Windows 10 says its offline when it is not.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

I would suggest you to follow these steps and check if it helps:

• Go to the 'Start' menu
• Select 'Devices and Printers'
• Double Click on your printer
• Click on 'Printer' at the top left
• Go down and uncheck 'use printer offline'
• PRINT

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

HP Printer Offline and Slow to Print

I updated to Windows 10 from Windows 7 a couple of weeks ago. At that time, I re-installed the HP printer s'ware as it popped up during/after the Windows 10 update. In fact, I installed twice as first attempt didn't complete. I was able to print, however,
it took a lengthy time to do so. Then yesterday, I got the "O/L" msg, it stayed on for about a minute, then it dropped & the printing msg appeared & the print process started. It prints one line of text, pauses, then prints second line, etc until document
printed.

With Windows 7, there would be a short delay when I hit Print, the print connect msg would pop up & the printer initiated printing continuously w/o any pause/delay.