Windows 10: Need Help with random reboots heppening with my laptop.

My Acer Aspire 5 A515-45 have been experiencing ramdom reboots and bluescreens for a few months now and i cant find the cause.Ive been looking into what may be the cause and this is what ive tried:- Windows reinstall- Sfc Scan / DISM / CHKD- Memory Test- Deleting software- Bios Update- Reinstalling drivers - Power plan - Downgrading to Windows 10Each of these have failed to work except for changing my power plan to power saving as balance and high performance cause crashing too besides from this nothing has worked, and although this is a decent fix i need my laptop for purposes such as phots

:)

 

Random Reboots

I've had, as the title suggests, random reboots for the length of the time since I've built my computer (2 years roughly) and they're completely inexplicable.

It happens under no load, high load, watching movies, listening to music, playing games, browsing the web, sitting by itself in the room when the my sleeping monitor is even saying WTF?!

There aren't any Events to view other than the usual 0xC*D event when the service just shrugs at me.

Any thoughts or suggestions? Maybe someone has had the same problem before and it was just a loose molex connection? I'm baffled.

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.

Attachment 162250

thanks, in advance!

 

Random laptop crashes in games.

thats alright bro, If it does turn out to be an overheating issue, I'll let you take all the credit for suggesting it