Windows 10: Need help with recovering windows.

Hi, the hard drive in my laptop was failing, so I used the tool in windows to make a recovery usb drive. Now i have replaced the hard drive, but I can's seem to get the restore drive to work correctly. BIOS lets me run a test on the hard drive, and that all ends up fine, but the drive does not seem to be found by the restore tool. Any ideas on what could be going on?

:)

 

need help recovering purchased apps

Thanks, I have already tried this with no luck. It shows only the two apps that were added yesterday which is making me think there must be another account associated with the first phone I set up. However, I cannot think of any other logins I would have
used since I try to stay consistent with accounts in order to avoid this exact problem. I'm hoping there is a way for nokia/Microsoft to directly access my phone and see what is going on.

 

need help recovering purchased apps

Sign in to windowsphone.com using the account that you used when setting up your phone, once you have done that click the phone name in the top right corner, then click purchase history and for each app click reinstall. As these purchases have already
been completed you will not charged again for the paid apps.

 

What are you actually trying to do and how and what happens. We need a lot more detail.

 

I am trying to put windows on the new hard drive. When I boot the computer with the recovery drive installed, I get a screen that looks like this:



But without the continue button, only the troubleshoot and turn off buttons. If I click on the trouble shoot button, It brings up three options, Reset this PC, Recover from a drive and Advanced options.

Reset brings up another screen with keep files or delete files, neither option works, just gives an error saying "The drive where windows is installed is locked".

Recover from a drive brings up "Unable to recover your PC. The system drive is too small."

Advanced Options brings up a screen with System Restore, System image Recovery, Startup Repair, Command Prompt, and Go back to a previous build.

System restore tells me to restart and choose a windows installation to restore.

System Image recovery can not find an image to use.

Startup repair brings me to a screen that says repairing files that sits there for like 15 minutes, then the computer shuts off.

Command prompt is self explanatory. I have used this to run diskpart, and my hard drive does not show up.

And go back to a previous version says it ran into a problem and cant continue.

I can run a test on the hard drive from within my bios and it says the hard drive is fine, so why does it not appear to diskpart?

Let me know what other info you might need.

 

If you have another operating desktop computer, try temporarily connecting the problem hard drive as a second, third, whatever hard drive in it and see if you can access it in a different computer.

 

If you have a recovery partition, you could reset your PC. But make sure you first save your files - e.g. with a live Linux CD or something like this:

http://www.sevenforums.com/tutorials...s-dead-os.html

 

New hard drive, no recovery partition. USB drive was supposed to be my recovery partition, but it isn't finding the hard drive.

 

Is this an UEFI system

 

I don't really know, but the diagnostics tool that I used to test my hard drive is called "HP PC Hardware Diagnostics UEFI" so I assume so.

 

I don't really know, but the diagnostics tool that I used to test my hard drive is called "HP PC Hardware Diagnostics UEFI" so I assume so.

 

The OP is trying to get a brand new hard drive to work. There is no recovery partition on it, there is no data on it, yet.

 

Since this is Windows 10 Recovery USB (I assume, although recovery showing a prior windows 8 OS)
Insert the Recovery USB into any working PC and see if you have a reconstruct.wim in the sources folder...

The New HDD (does not appear to be brand new) as it shows a prior OS,,,
The drive is showing locked due to a pending DISM command...

You can use the advanced option > command prompt
type> Diskpart
type> select disk 0
type> clean
type> exit

then go into recovery and select reset

 

No, there is no windows 8 installation, that picture is one I found on the internet. My screen does not show any option to continue at all, just the troubleshoot and turn off computer.

The drive does not show up in diskpart, but I can run a test on it in BIOS which is telling me Bios can see it, but diskpart can not.

 

Is the bios setting for the SATA controller set to RAID or AHCI? It should be AHCI

Also make sure the SATA port the drive is connected to is enabled in BIOS