Windows 10: Need help with recurring issues with Recovery key and corrupted drives.

I have three different laptops and keep getting a blue screen needing to enter the recovery key for it to start again. It has been suggested from tech experts that it is a Microsoft problem. The last two times they installed a new hard drive and that fixed it for a while but is now back. Any sugg

:)

 

[HELP]Image recovery issues

Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?

 

Issues with entering recovery key for safe mode

Hello,

Apology for the delay in response.

What is the make and model of your device?

Did you tried using function keys(F1-F10) to enter BitLocker recovery key?

Did you tried using some other external keyboard?

Suggest you to disable the Bit locker Drive Encryption to see if it helps. You can follow the below mentioned steps and check if it helps

To turn off BitLocker Drive Encryption:

• 
  Click Start, type Manage BitLocker and select same from the list.
  
• 
  Under BitLocker Drive Encryption, find the drive on which you want BitLocker Drive Encryption turned off(I.e. In this case you system drive), and click
  Turn Off BitLocker.
  
• 
  A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click
  Decrypt the drive to continue and turn off BitLocker on the drive.
  

Once done, try to check if you're able to boot into Safe Mode successfully.

Keep us posted for any concerns with windows, we're glad to assist you.

 

Help! Failure trying to create a recovery drive in Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you while creating the recovery drive on Widows 10 with error: "We can't create the recovery drive. A problem occurred while creating the recovery drive.", we will help you with this issue.

This issue might have occurred because of the recovery partition is not created during Windows setup, and will be unavailable for Windows to access and use for the purposes of copying recovery files to a CD or USB, resulting in the error above.

To fix the problem explained above, it is necessary to copy the appropriate files from the Windows 10 DVD to your PC, so that Windows can access and use them to create the recovery drive. Then, the recovery agent is configured with the new path to the setup
files and the creation can proceed.

Refer: How
to download official Windows 10 ISO files

Follow the below steps:

• Copy the contents of the Windows DVD to a folder on your C:\ drive.
• Launch an elevated command prompt window by typing in “cmd” in the search menu, and then pressing + + .
• Type in the following to re-configure Windows to point to the correct setup files location:
  

• reagentc /disable
• reagentc /setosimage /path C:\Win10\
• reagentc /enable

4. Verify the commands worked by typing in the following:

• reagentc /info

Later, I suggest you to try creating the recovery drive as suggested in the Microsoft article and check if it helps.

Creating a recovery drive

Hope it helps. Reply to the post with an updated status of this issue for further assistance.