Windows 10: Need help with the application crashes and random BSOD, can't seem to isolate the root cause.

Discus and support Need help with the application crashes and random BSOD, can't seem to isolate the root cause. in Windows 10 Gaming to solve the problem; System Specs:CPU: Intel Core i9-14900KRAM: 64 GB DDR4 4800 XMP on – passes MemTest86 & Windows Mem-diagMotherboard: Gigabyte B760M DS3H brand-new,... Discussion in 'Windows 10 Gaming' started by Herren Thomas, May 30, 2025 at 6:27 AM.

  1. Need help with the application crashes and random BSOD, can't seem to isolate the root cause.


    System Specs:CPU: Intel Core i9-14900KRAM: 64 GB DDR4 4800 XMP on – passes MemTest86 & Windows Mem-diagMotherboard: Gigabyte B760M DS3H brand-new, replaced under warrantyPrimary Storage: WD Blue SN570 1TB SSD boot driveSecondary Storage: 4 TB Seagate Exos SSDGPU: NVIDIA RTX A4000OS: Windows 10 Pro 22H2 19045.4288 – fully updatedSecurity: Windows Defender only no 3rd-party AV/VPNTimeline of the Problem: Issue began after installing a faulty SATA drive on a previous Asus B760M-A motherboard.Tried uninstalling Standard SATA AHCI Controller, but it didn't help.Performed a clean reset

    :)
     
    Herren Thomas, May 30, 2025 at 6:27 AM
    #1
  2. Tebi Sa Win User

    Constant BSOD and Random Crashing

    I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

    Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

    1. Analyzing minidump files:
      • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
      • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
      • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
      • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
    2. Alternative troubleshooting steps:
      • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
      • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
      • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
      • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
      • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
    Remember to always back up your important data before making any major changes to your system or replacing hardware components.

    I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.
     
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. Ztruker Win User

    Need help with the application crashes and random BSOD, can't seem to isolate the root cause.

    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
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Need help with the application crashes and random BSOD, can't seem to isolate the root cause.

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