Windows 10: Need help with Windows 10?

Just received a notice about this MS web site. I don't remember seeing it before:

Need help with Windows 10?






:)

 

HP Development Company, L.P. - System - 5/26/2017 12:00:00 AM - 6.0.21.1 - Error 0x800f0247

We are in 100% agreement. Going through all the steps suggested in some of the responses to resolve this issue was time-consuming and fruitless. it is obviously not an "individual" issue.. Thanks.

 

Rolling back to Windows 7 from Windows 10, then back to 10 when support for 7 ends.

1. Go back to Windows 7 or go back to the previous build?

2. Did you purchase the refurbished computer on 10 January, first use it on 10 January, or did the refurbisher (I assume) "install" Win10 on 10 January?

3a. Where did you purchased the refurbished computer?

3b. Do you know who refurbished it?

4. What Windows 10 Version & OS Build is currently installed?

Press & hold the Windows Key and press the R
key. In the RUN dialog, type WINVER and press the Enter key.

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Comments:

• IMHO you can't trust the security of any used computer unless & until YOU have formatted the HDD & then done a clean install of Windows (or paid someone - not the supposed "refurbisher" - to do it for you).
  
• Mom's prolly better off sticking with Win10. Learning new stuff is good for her! <wink>

We purchased the computer from a Comprenew store on January 18, but the date on the OS install was January 10. We just activated the software on the 18th. Comprenew recycles old electronics etc. and is a certified Microsoft refurbisher. I am not positive
which build is installed, but I can find it when I get over there. It looks like we have lots of help here to figure things out... all is tremendously appreciated. And... yes....it is good for her to learn new stuff, so we are trying to encourage her to
learn the "new" Windows OS. We'll see what happens. Thanks again! Oh yeah, I do need to double check if it says go back to Windows7 or previous build...thanks for that. I've been looking at too many computers lately... can't remember which one says
what. :[

 

Looks fine to me, its on Windows web site, soooo whats the problem??

 

There is no problem, the OP is informative rather than a question.

 

Just providing information and wondering how long it's been around as I had not seen it before.