Windows 10: Need help with Windows blue screen issues

Hi everyone,

So I ve been having issues with blue screens since I updated my platform. Right now, this is my setup:

cpu: ryzen 5 3600

gpu: msi rx 5600xt gaming x

mobo: gigabyte b450 aorus pro

ram: corsair lpx 2x8gb 3000mhz

psu: seasonic core 500w

drives: 1x ssd kingston a400 250gb 1x western digital blue 1tb


So the blue screens are completely random and happen at comepletely random moments. I can be playing for 3 hours without any issues and then I am getting a crash while watching a youtube video. Its not only bluescreens that are happening though. Many times games would crash with no apparent reason and without giving me an error, most notably pubg. Most of the blue screens seem to be connected to ntkernel in the crash dumps and contain IRQL in the name with IRQL_NOT_LESS_OR_EQUAL being the most common.


What I ve tried so far is.

1. Run memtest86 dual channel and it passed without issues

2. Run occt for 4 hours without any issues

3. Updated bios to latesetF51 from F50 version which helped a lot with the overall stability, but I am still getting some blue screens

4. removed and reconnected ram sticks

5. changed sata cables and sata ports on mobo

6. run driver verifier for all the drivers for about 30 mins, but turned it off couse the pc was unusable

7. downgraded from windows 10 2004 to 1909 which also seems to have helped with stability

8. ckecked mobo for blown capacitors or smell but it was clear


I ve read on some forums that the bios F41 version is the most stable version but I havent tried it.

I have the latest chipset and gpu drivers from AMD site. I also downloaded driver booster 8 just to check, and it did find some AHCI drivers which it updated.

My ssd status is "good 93%" on CrystalDiskInfo, but sometimes when I run CrystalDiskMark its write speed underperforms, giving me 50mb/s. Dont know if that's an issue or not.


I upgraded my gpu, and the issue kept happening so it most likely has nothing to do with gpu.


A last note that I dont think is important, my cpu was dropped and some pins got bent, but I bent them back again and everthing went in their socket. Since occt run for 4 hours without issues, I didnt give this much attention.


I uploaded the crash dumps on dropbox here: https://www.dropbox.com/sh/064wif040v3f37a/AAAKz9S5qS9Q2trmL5GeCx7Ua?dl=0

These are the ones that happened since I downgraded to windows 10 1909. I lost the others when formating, but a lot of them where IRQL_NOT_LESS_OR_EQUAL.


This issue has being going on for months and it's driving me crazy. I would much rather know that I had a failing cpu or mobo than be uncertain about everything...


If you can help me I would greatly appreciate it!

Thanks in advance

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue screen issue on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you to answer the following question:

• 
  Could you please provide the make/model of your laptop?
  

The issue might occur due to Viruses, or something changing/deleting
in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.