Windows 10: need internet connection for certain apps when i have connection

Certain Apps say I have need internet connection and I have a connection

:)

 

Certain apps can't connect to internet

Hi all,

A while back my laptop wouldn't connect to the WiFi, however I got around this by connecting to my mobile phone's hotspot which utilises the phones connection to the main wifi.

Not sure if that's related, but I'm noticing certain apps act like I'm not on the internet. BitDefender won't update, can't load any free VPN applications, etc.

I managed to source this line from one of the free VPN application logs: "API request Login failed: DNS-resolution failed"

Yet my internet connection works fine. I can view websites, download files, etc.

Any thoughts on how to figure out the cause? Thanks!

 

Internet connectivity

Thank you for sharing more details. We would like to verify you are using the Windows Defender Firewall so we can isolate the issue. In some instances, the firewall is blocking the internet connection when using certain apps. At the same time, we also suggest
the following methods below for initial troubleshooting.

Step 1: Run the Windows App Troubleshooter. The troubleshooter can help identify
and repair problems automatically.

Step 2: Modify the connection settings in the Internet Options.

• In the Windows search bar, type Internet Options.
• In the Internet Options window, go to the Connections
  tab.
• Under the Proxy server section, untick the Use a proxy server for your LAN.
• Click OK then Apply and OK
  again to save changes.
• Launch the apps and check if you are able to connect to the internet.

After following these basic steps, let us know the outcome so we can give you additional help.

Kind regards.

 

Internet connection speeds

I'm really curious about this, considering the amount of hoopla every major internet connection provider likes to claim about their services, and many times exaggerated just to help their own sales . . .

So, with that in mind, anyone willing to post up their download/upload connection speeds, and we can see just how much of a difference there is in the various internet connection types.

Hit up Speedtest by Ookla - The Global Broadband Speed Test, choose the location closest to your home and begin the test, afterwards, copy and paste your result here. Also, please list what type of connection you have (dial-up, cable, DSL, VDSL, FiOS, etc) - if you are running through an ethernet connection, please also list whether it's a direct connection, or your LAN/WiFi connection speeds.

So, I guess I'lll start:

Verizon standard DSL - D-Link 802.11g 54Mbps